FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing is transparent and based on the size of the space, level of cleaning needed, and any add-on services requested. We provide upfront estimates with no hidden fees. We also offer discounts for recurring services (weekly, biweekly, or monthly) and occasional promotions for first-time customers.
- What is your typical process for working with a new customer?
We start with a quick consultation to understand your cleaning needs, schedule, and any specific requests. Based on that, we provide a customized quote. Once approved, we schedule your service at a convenient time. On the day of the cleaning, our team arrives fully equipped and completes the job efficiently while ensuring high-quality results. We always follow up to make sure you’re satisfied.
- What education and/or training do you have that relates to your work?
Our team is trained in professional cleaning techniques, proper use of cleaning products, and safety protocols. We stay up to date with industry standards and use best practices to ensure effective, safe, and detail-oriented cleaning for every space.