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20 years in business
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Garage, Basement or Attic Cleaning
I had a mess with sewer water in my basement. I reached out to three companies to help clean it up. Captain Clean was quick to respond to my inquiry, gave me an estimate over the phone which was much less than one other (while the 3rd wouldn't give an estimate till they arrived.) They came when they said they would and did a great job cleaning it up in 45 minutes.Oct 19, 2016Verified
We hired Captain Clean Restoration to abate some presumed asbestos wrapping that was on 90+ linear feet of galvanized piping in our home. The crew arrived on-time and the work was completed within the amount of time estimated. The entire crew was very professional and polite. We couldn't be more pleased with the quality of their work --- we really consider ourselves lucky to have found Captain Clean Restoration for this project! We had an independent 3rd party Air Quality Testing professional test the worksite after the presumed asbestos material was removed. Not only did he say the air was clean as a whistle, he also said "I've come to test on a lot of sites....you hired a really great crew to do the asbestos....they did an awesome job". We agree! Thanks so much!Jun 11, 2017Verified
Second time around on hiring them Will continue to do so Excellent work Very fair and honest with pricingOct 10, 2019Verified
Maurice did a great job. Very professional and Thorough, Carpets look brand new after Maurice was doneJun 30, 2019Verified
Very reasonable prices and kept me up to date with everything that was going on.Jun 12, 2019Verified
- What should the customer know about your pricing (e.g., discounts, fees)?Prices are charged in one of 3 ways, by the hour, by room or square foot. For smaller cleaning projects we can quote you right over the phone or by email. For larger deep cleaning or restoration projects, it maybe necessary to do a walk through inspection. A simple google cost to remediate mold or for water damage restoration in our area range from $3 a Sq foot all the way to $18 per Sq foot. Estimates and quotes can vary tremendously from one another and can leave you as a customer more confused than before you called someone. Beware of free estimates, while we can give a free quote a written estimate with specifications and measurement is far more accurate. Please remember Time + Quality + Cost = Value. With water and mold damage calls particular, say you have one company which gives a complete inspection and written protocol to remediate and restore your area for $1,200. Another company gives you an estimate to restore the same area for $800. Just looking at the numbers the 2nd company appears to be the better choice. What happens a lot in this industry because there is no regulation that mandates certification for mold remediation is you have a lot of contractors skipping steps either to lower the cost of the job or because they are unaware of the right protocols. The only way to know the value of the 2 estimates is to see them itemized out. The one for $1,200 may have 9 different steps to complete the remediation while the $800 only has 5. There are many corners that can be cut in this business you have a right to know the right way to do things so you may make an informed decision on which company to hire.
- What is your typical process for working with a new customer?Interview. We try to ask the right question to get an idea on how to best serve you. We also welcome questions and like when our customers want to know about our company.
- What education and/or training do you have that relates to your work?We are a certified firm with the I.I.C.R.C. and the I.R.I. We also are certified with OTS for Asbestos abatement and Lead removal. We have over 16 years of field experience