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About
Kai is a resident tuner with Broadway In Chicago & The Union League Club of Chicago & the Archdiocese of Chicago.. Being a member of the PTG; Piano Technicians Guild, Kai is "The" chair, for the accessibility committee.
"Please give me a moment to reply as I am legally blind. I'd rather that you
be sure to hire me rather than asking multiple pros, we are charged that fee for contacting us..... I guarantee my work in a timely fashion!"
Whether you have an upright, grand or a spinet, I will make it sound the best it can and work with you to help realize the pianos potential.
Overview
Hired 32 times
Background checked
1 employee
15 years in business
Business hours
Sun2:00 pm - 8:00 pmMon9:00 am - 3:00 pm
Payment methods
This pro accepts payments via Cash, Check, PayPal, and Zelle.
Customers rated this pro highly for work quality, professionalism, and value.
Exceptional 5.0
21 reviews
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Read reviews that mention:
Jemar R.
Apr 1, 2025
•
Hired on Thumbtack
Kai worked so efficiently and talked us through everything. He was very friendly and showed our little ones parts of the piano.
Details: Upright • Last piano tuning more than 2 years ago • Piano played a few times a year • More than 10 years old
Piano Tuning
Joe B.
Nov 1, 2024
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Hired on Thumbtack
I had great experience work with Kai. I recently inherited my childhood piano when my mother died. I repainted it to match my decor, but it had not been tuned in nearly 15 years. He answered my request right away and was able to come tune my piano within the same week. His knowledge and years of handling similar instruments provided a quick and easy tuning session that resulted in my piano sounding just as good as it did when I played it as a kid and he didn’t not ruin the fresh paint job!
Details: Spinet • Last piano tuning more than 2 years ago • Piano played at least once a week • More than 10 years old
Piano Tuning
Claud a.
Mar 13, 2023
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Hired on Thumbtack
Oh my goodness, I’m so excited to start these lessons! Kai was really receptive to my wants and has truly lit a fire in me so that I’m super excited to play piano! Kai is incredibly skilled and trust me, he knows what he’s doing. If you are here searching for a teacher, look no further. You’ve found your guy!
Details: 26 - 44 years old • Yes, the student can read music • No formal training; some self-taught experience • Jazz • Yes, the student has a keyboard • 45 minutes • At the pro’s location • Remotely (phone or internet)
Kai Piano Tuning's reply
Wow, it warms my heart to read such wonderful praise.
I'm happy and honored I can give back the way I wished it was given to me!
Piano Lessons
Matt J.
Feb 8, 2023
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Hired on Thumbtack
Kai is highly professional and extremely talented at both playing piano and teaching patiently. Within the first lesson, I realized the significant value he offers and I think anyone would be crazy not to consider.
Details: 26 - 44 years old • No, the student cannot read music • No formal training; some self-taught experience • What the teacher recommends • Yes, the student has a keyboard • 30 minutes • My home, venue, etc. • Remotely (phone or internet)
Kai Piano Tuning's reply
Thanks for the awesome review Matt!
Piano Lessons
Stacey S.
Feb 24, 2023
•
Hired on Thumbtack
The total package...Super nice guy, he did an amazing tuning, my piano never sounded so good....especially when he played it.
Details: Baby grand • Last piano tuning less than 1 year ago • Piano played at least once a week • More than 10 years old
Kai Piano Tuning's reply
😎💪🏼🎹 Stacey, You have a beautiful place and that piano is perfect in there.
I'm glad you found me and I could help. Talk to you soon!
Piano Tuning
Credentials
Background Check
Kai Russell
FAQs
What should the customer know about your pricing (e.g., discounts, fees)?
I keep my pricing low because pianos have to be tuned at least (in my opinion), once a month...The more you tune it, the longer it holds and the unisons stay uniformly together. Of course it'll drop in pitch but it should all drop together. That's accomplished by setting the pins correctly.
What is your typical process for working with a new customer?
I like to ask one or more general questions about the instrument:
How often is it played, how long has it been sitting in the room it's in,
when was it last tuned, or moved, how long have you owned it, how many owners, etc.
What education and/or training do you have that relates to your work?
I am a Berklee College of Music graduate '96 in Film Scoring.
Being legally blind as enabled me to hear in depth what I've never really
heard before in terms of vibrating beats vs tonality.
