FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Flat rates, hourly pricing, and subscription pricing. The pricing is set to each client's needs and depends on the services requested. Ask about our 100% guarantee.
- What is your typical process for working with a new customer?
The process is usually pretty simple and it depends on the client's needs. Typically, resume services follow the timeline of: 1. Client emails their old resume and any jobs of interest. If no resume, then the client schedules a call to provide the info to us for drafting. 2. We prepare the rough first draft of the resume that includes questions in comments in the document. Standard turnaround time on the first draft is 2 - 3 business days from receiving client's info. 3. Confer with client (by phone or email) to receive edits or comments. 4. Incorporate requested edits/comments from client. 5. Send client second draft. Repeat editing process as needed to get the resume right for our client. 6. Make any further edits as requested. 100% satisfaction guaranteed!
- What education and/or training do you have that relates to your work?
Our proven method for writing resumes to beat the ATS was developed by: 1. Analyzing the Department of Labor databases that are the foundation of most online jobboards and applicant tracking systems; 2. Applying experience of recruiters that have used multiple ATS programs and how employers frequently modify the systems; 3. Leveraging the knowledge of our experience as recruiters to focus the resume on what hiring managers really want to see; and 4. Continuing to test and improve our methods against the evolving technologies used by employers.