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Introduction: • We offer FREE, no-obligation inspection. • We are local, family-owned, and operate and live in the communities we service. As a family owned business, we understand the importance of protecting your property. • We pride ourselves in building a relationship with our clients throughout the process. You can rest assured that you will be working with the same people from start to finish. We will provide you with the peace of mind that your property will be handled as if it were our own. • We understand the first 24 to 48 hours following a storm are crucial for restoration and that is why we are available 24/7. • We use Xactimate, the leading construction pricing software that insurance companies use to write up claims, provides us with fair and consistent estimates, and allows us to make sure your insurance company does not undervalue your project. • We are the “one stop shop” as we offer all the services you need when dealing with the aftermath of a disaster: emergency services, restoration, construction and public adjusting. • We have HAAG certified inspectors and licensed insurance adjusters. • We are A+ rated with the BBB because we bring our expertise, our passion and most importantly, our guarantee to represent you in the highest regard. • We speak English and Spanish

Hired 14 times

Serves Chicago, IL

Background checked

10 employees

11 years in business

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Customers rated this pro highly for professionalism, responsiveness, and punctuality.

Good 4.1

15 reviews


Read reviews that mention:

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George G.
Mar 8, 2021

Hired on Thumbtack

Hired on Thumbtack

Gustavo was fantastic! He showed up on time, did a thorough evaluation of the roof, and shared his extensive knowledge and recommendations. There was no pressure for a commitment to complete the work. I would highly recommend New Kingdom construction and Gustavo! A++

Details: Shingles or tiles need to be repaired or replaced • Two-story building • 11 - 20 years old • Asphalt shingles • No, the project is not covered by an insurance claim • Residential

Roof Repair or Maintenance
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James B.
Oct 10, 2020

Hired on Thumbtack

Hired on Thumbtack

When Gustavo came to the house and assessed our roof of its age and possible hail damage, he was genuine and professional in his assessment to the facts about my 16 year old roof and any hail damage. Thoroughly went through it all when he could have possibly made stuff up about damage, age, etc to get work. I appreciated his integrity and will use him in the future when the time comes. Thanks Gustavo!!

Details: Home • Two-story building • Mostly steep with some flat areas • 1,000 - 2,000 sq ft • Damage (storm, vegetation, etc...)

Roof Inspection
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Dh p.
Jul 30, 2021

Hired on Thumbtack

Hired on Thumbtack

Excellent service. Gustavo came on time and was thoroughly professional in determining the issue. 5 stars.

Details: Home • Two-story building • Mostly flat with some steep areas • 2,000 - 3,000 sq ft • Routine checkup/maintenance

Roof Inspection
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Ronnett H.
Nov 2, 2020
New Kingdom was amazing from the beginning to the end. If you’re thinking about hiring them, do it. They were fast and efficient. They handled the claim with our insurance company and made sure they not only paid for our entire roof to be done, but for the hotel stay and our lost food due to the storm. I will recommend them to everyone for their quality service. They are also nice people to work with. Gustavo and Ivan were amazing.
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David J.
Oct 27, 2019

Hired on Thumbtack

Hired on Thumbtack

Jose Diaz was a very nice man. He went into my attic and did a free inspection of a possible leak. He found no water damage. Great news!

Details: Home • Two-story building • Mostly steep with some flat areas • 1,000 - 2,000 sq ft

Roof Inspection
Background Check

Gustavo Romero


  • What should the customer know about your pricing (e.g., discounts, fees)?

    Inspections are completely free and have no obligation. Every restoration project is different. We’ll work with your insurance company to get you the complete restoration your home needs. Therefore, your out of pocket expense is not to exceed deductible, unless you want some sort of non-insurance related upgrades. If you are filing an insurance claim, never opt for the cheapest bid. Choose a reputable contractor that is committed to quality workmanship

  • What is your typical process for working with a new customer?

    Inspect Their Property Evaluate their insurances coverage. Prepare claim for them Meet with insurance adjuster Handle project Supervise Project ( Permits, materials, sub contractors, garbage disposal) Deal with mortgage companies

  • What education and/or training do you have that relates to your work?

    Certified Roof Inspectors by HAAG Engineers Certified Exterior inspectors. Public Adjusters Wind insurance Appraisers

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