FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We offer packages for home owners simply looking to get their shower and bathtub professionally cleaned and refreshed. This service is flat rate of $400 for a single shower, it includes steam cleaning your tile and grout with our proprietary steam cleaning machine, we seal the tiles and grout after the cleaning making maintenance and cleaning for the home owner a breeze. No more watching You Tube and Tik-Tok videos on how to remove black mold and mildew (they don't work). We are family owned and operated in Chicago.
- What is your typical process for working with a new customer?
We will schedule an estimate appointment and perform the job on the spot depending on the work that needs to be done otherwise we will schedule the job with 1-2 business days.
- How did you get started doing this type of work?
We started repairing tile and grout in large commercial and residential high rise buildings in Chicago and after many years working for a large property management company we broke off and started our own small business, The Grout Medic of North Chicago. We are family driven and have enjoyed serving other families in the Chicago land area.