The Grout Medic of North Chicago

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Responds in about 14 min

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About

As the owner of The Grout Medic of North Chicago, I chose to work in this industry because I’m passionate about delivering high-impact results without high-cost renovations. The truth is, professionally cleaning, restoring, and sealing grout and tile can completely transform a space, especially in kitchens, bathrooms, and other high-traffic areas. These rooms are the heart of your home, and over time, grout becomes stained, tile dulls, and the overall feel starts to fade. But with the right care, we can bring it all back to life—at a fraction of the cost of replacement. Our mission is simple: help homeowners feel proud of their space again. Whether it's floors, showers, countertops, or tubs, we take care of the details that make a home feel clean, fresh, and truly comfortable. If you’re ready to restore the beauty of your tile & grout, we’re here to help with honest service and expert results.

Overview

Hired 288 times

74 similar jobs done near you

Background checked

8 employees

3 years in business

Business hours

SunClosedMon8:00 am - 5:00 pm

Payment methods

This pro accepts payments via Cash, Check, Credit card, Venmo, and Zelle.

Social media

Facebook, Instagram

Top Pro status

Top Pros are among the highest-rated, most popular professionals on Thumbtack.

2024

2023

Services offered

Tile problem to repair

Areas needing tile work

Wall

Floor

Backsplash

Tub / Shower enclosure

Tile type

Ceramic

Natural stone

Porcelain

Mosaic

Projects and media

Reviews

Customers rated this pro highly for work quality, professionalism, and responsiveness.

Excellent 4.9

159 reviews

5

94%

4

3%

3

1%

2

1%

1

1%

This pro's rating is a combination of reviews posted by customers both on and off of Thumbtack. Thumbtack cannot verify external reviews.

Read reviews that mention:

Marybeth M.

Oct 6, 2025

•

Hired on Thumbtack

All around top quality service received via phone support, the in-person estimate & the technician who did a superb job onsite. Our original 1940s ceramic tile (bathroom) was cleaned, regrouted & left looking new. Technician was polite, worked nonstop & left the area spotlessly clean - highly recommended!

Details: Bathroom • Tub / Shower enclosure • Crumbling, stained, or missing grout • Ceramic

The Grout Medic of North Chicago's reply

Thank you so much, Marybeth! We truly appreciate your kind words and are thrilled to hear you’re happy with the results. It was our pleasure restoring your 1940s tile — we’ll be sure to share your feedback with our technician Tony as well. Thank you for trusting The Grout Medic and for your recommendation!

Tile Repair

Past Customer

4 weeks ago

•

From Google

Michael correctly diagnosed my leaking shower stall problem and Harry did a beautiful job fixing the problem - he was professional, made the tiles look like new, left the shower spotless, and most of all fixed the leak! Idefinitely reccomend Grout Masters.

The Grout Medic of North Chicago's reply

Thank you so much, Lanny! We’re glad Michael and Harry were able to identify and fix your shower leak and make your tiles look like new again. Our team takes pride in delivering professional grout and tile repair services with great attention to detail. We truly appreciate your recommendation and your kind words about our work!

Past Customer

3 weeks ago

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From Google

We recently had our a shower and vanity caulked by Ricardo, including steaming/cleaning of the area. Everything looks great. The caulking is a much better match to our tile than the previous caulk and looks smooth. The sales representative who did our free estimate, Mike, was also helpful and super friendly. I will definitely reuse them for future projects.

The Grout Medic of North Chicago's reply

Sara, thank you so much for the wonderful 5-star review! We’re thrilled to hear that Ricardo’s caulking and cleaning work turned out great — he pays close attention to detail, and it shows. We’re also glad Mike made the estimate process easy and friendly. We truly appreciate your trust in us and look forward to helping with any future projects!

Past Customer

3 weeks ago

•

From Google

After Harry finished up today, it was hard to believe how great my floor looked. My floor had broken tiles, and the grout looked terrible. In comey Harry, he gets set up, and is hard at work. He knew what he was doing, and worked the entire day on my floor. I couldnt be happier with his work.

The Grout Medic of North Chicago's reply

Thank you so much, Larry! We’re thrilled to hear how happy you are with the results. Harry is experienced and dedicated, and it’s great to know his hard work made such a big difference in your floor — from repairing the broken tiles to restoring the grout so everything looks new again. At The Grout Medic, we specialize in professional tile repair, grout restoration, and full floor revitalization, and we’re glad the quality of our work showed in your project. We truly appreciate your 5-star review and your trust in our team!

Past Customer

4 weeks ago

•

From Google

Tony did a wonderful job! Im very happy with the work he did replacing the wall behind my tile that was water damaged. In addition, the grout and caulking work he did looks great!

The Grout Medic of North Chicago's reply

Thank you so much, Julie! We’re thrilled to hear that you’re happy with Tony’s work. At The Grout Medic, we specialize in professional grout repair, caulking, and tile restoration, and it’s great to know our expertise showed in your project. We truly appreciate your trust and your 5-star review!

Credentials

Background Check

Neil Chamness

FAQs

What should the customer know about your pricing (e.g., discounts, fees)?
We offer packages for home owners simply looking to get their shower and bathtub professionally cleaned and refreshed. This service is flat rate of $400 for a single shower, it includes steam cleaning your tile and grout with our proprietary steam cleaning machine, we seal the tiles and grout after the cleaning making maintenance and cleaning for the home owner a breeze. No more watching You Tube and Tik-Tok videos on how to remove black mold and mildew (they don't work). We are family owned and operated in Chicago.
What is your typical process for working with a new customer?
We will schedule an estimate appointment and perform the job on the spot depending on the work that needs to be done otherwise we will schedule the job with 1-2 business days.
How did you get started doing this type of work?
We started repairing tile and grout in large commercial and residential high rise buildings in Chicago and after many years working for a large property management company we broke off and started our own small business, The Grout Medic of North Chicago. We are family driven and have enjoyed serving other families in the Chicago land area.

The Grout Medic of North Chicago

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