- What should the customer know about your pricing (e.g., discounts, fees)?
Each investigation is tailored to the client's needs and will vary based on their budgetary requirements, the speed in which necessitates action, and the amount of information that is given at the start of the investigation. The more information we have the better we can control the cost ensure a favorable outcome
- What is your typical process for working with a new customer?
No two customer's are the same; we find it best to 1st talk on the phone to insure that we have the tools the client and the ensure the customer's expectations are met if not exceed.
- What education and/or training do you have that relates to your work?
Both the owner and I have our BA Degrees and conduct ongoing in service programs to stay on top of the recent changes both in the Law as well as equipment.