- What should the customer know about your pricing (e.g., discounts, fees)?
I charge an hourly rate for tutoring (varies with the subjects/topics that a student or client is interested in). Currently offering discounted rates! I'm always willing to discuss specifics upon contact.
- What is your typical process for working with a new customer?
I offer initial consultations to meet potential students and/or parents, discuss rates and availability, and schedule the first tutoring session. Often times, I will also administer a short diagnostic test in the subject that the student needs help in. Many clients have mentioned this "meet-and-greet" to be effective in easing a student into tutoring sessions and starting off with the exact material a student needs assistance in.