What’s the best way to set up a consultation or an appointment with a handyman during the COVID-19 pandemic?
Setting up a safe consultation or appointment with a handyman during the COVID-19 pandemic starts with comparing local professionals online. Message or call the handyman to ask about performing a consultation over the phone or, better yet, a video call. This will allow the handyman to assess the problem without increasing the risk of transmission by visiting your home. If the service is essential and the handyman needs to enter your home, you’ll need to take stringent safety measures for the visit. Discuss temporary fixes if possible, and come up with a plan for safety and digital payment.
What’s the best way to set up a consultation or an appointment with a property manager during the COVID-19 pandemic?
Ask the property manager if they can set up a virtual consultation or remote appointment using a phone or video chat. It’s best to avoid as much in-person contact as possible during the COVID-19 pandemic. If they can talk virtually, ask any questions you have about the work that needs to be done. Ask about their system for handling payments, and see what kinds of precautions they have in place to ensure safety and social distancing.
If you're hiring a property manager to look after a property that you own, consider the safety implications of in-person visits. Due to the CDC’s social distancing guidelines, it may be difficult for the property manager to collect rent in person or complete certain maintenance tasks. Check with your local government guidelines and consider implementing extra safety measures -- such as wearing a mask and gloves -- if you have to meet with them in person.
Contact the property managers near you and ask if they offer remote or virtual services to accommodate the recent social distancing guidelines. For example, some property managers may be able to collect rent by using digital payments and deal with maintenance issues over the phone or via video chat.
Depending on the service needed, a handyman may be considered essential during the COVID-19 pandemic. You can check by visiting your city or state’s government website. In addition, CISA’s Identifying Critical Infrastructure During COVID-19 webpage offers national guidelines for determining essential services. Their page delineates 16 essential infrastructure sectors that can continue to operate during the pandemic. But note that not all jurisdictions follow CISA’s definitions of critical infrastructure.
If you hire a handyman, stay 6 feet away from the handyman at all times. If you have an indoor emergency and it’s considered an essential service, take extra social distancing precautions with your handyman. Do not make physical contact, stay at least 6 feet from the handyman, and exchange payment through digital services instead of cash or check. Talk with your handyman and agree on a plan in advance.
Some property management services accept digital payments such as PayPal, Venmo and Zelle. Check with the property management business near you to see what kinds of payments they accept. Remember that digital payments are typically considered safer due to the COVID-19 pandemic, as it requires virtually no person-to-person contact.
Many handymen accept digital payments for work done repairing homes. Due to the current COVID-19 pandemic and the urgent need for social distancing, this trend is likely going to increase. Handymen often accept payment through popular platforms like Paypal, Google Pay, Zelle, Venmo, Square Cash and more.
Consult with the handyman before you begin work to ensure you’ll be able to conduct the transaction safely and in compliance with official guidelines.
You will need to check with your city or state government to see if a property manager is considered an essential service provider in your area.
For more information on a national scale, refer to CISA’s document on critical workers. However, keep in mind that some -- not all -- jurisdictions follow CISA’s definitions of critical infrastructure.
In most cases, a property manager should not have to enter your home or apartment unless there is a maintenance issue that needs attention. If you are hiring a property manager to look after your property, refer to the CDC’s social distancing guidelines and check on your state or local community rules. Ask the property manager whether they can collect rent through digital methods such as PayPal, Zelle or Venmo, and see if they can communicate with residents through video chat or phone call for maintenance issues.