Compubrainexpert
Compubrainexpert

Compubrainexpert

Offers remote services
Discounts available
Offers remote services
Discounts available
$60
starting cost


Zip code

Responds in about 2 hours

Introduction: Compubrainexpert is a mobil services that comes to your location. We are a one stop solution to your computer repair service. We specialize in Microsoft and Apple platform computers surrounding in Illinois area for over 6 years. We provides you with the highest quality computer support for both residential and business customers as well as remote support. Compubrainexpert is certified computer technicians will be on time to your residence or place of business and will resolve your computer issues accurately and in a timely manner. The process is simple: 1. Data Recovery is a free evaluation. If we can recover it there is a charge, If we cannot, we can recycle the hard drive no charge required unless you need it back and travel charge of $40.00 assessed. The price of data recovery is $100.00 dollar for normal Hard drive and $200.00 for SSD hard drive. 2. Diagnostic is $80.00 as fixed priced. We do not charge per hour. Once the diagnostic is done we would need the fee upfront. If additional parts are required we will let you know and how much. If we do pickup the payment must be made before delivery and if it not made, no delivery will be made until payment is sent. If we cannot fix it, it is still $80.00 since we did the job. We will help resolve the issue and make sure our customers are happy with the service. 3. Broken Screen tend to occur, we can help replace the screen. On the MAC, please provide us the model that start with A1492 as example or serial number and we can give you exact price. For Windows, please provide the model or serial number and we can give you the price and for us to install it $60.00. All our parts are 1 year manufacture warranty. You can contact us and it will be replaced free of charge. The price listed on thumbtack are the prices are shown for our services. We provide discounts and work with you. If you provide us cash, we will provide 10% discount after the service is completed. We do not charge for the travel. We charge per job and not per hour. If your interested with the all we need is your email address, phone number and home address and we can schedule time and date for visitation.
Overview

Hired 205 times

1 similar job done near you

Background checked

1 employee

3 years in business

Payment methods

Cash, Check, Credit card, Square cash app, Venmo, Zelle

This pro indicated that they reviewed CDC safety guidelines for COVID-19 and pledged to do the following:

Maintain 6 feet of distance from customers

Wear masks during the job

Wear gloves during the job

Disinfect surfaces touched during the job

Featured Projects

17 photos

  • Installing Software

    Computer Repair

  • Installing Server

    Computer Repair

Specialties
Computer type

,

Computer issue

, , , , , ,

Reviews

Customers rated this pro highly for responsiveness, work quality, and professionalism.

Good 4.2

114 reviews

5
72%
4
8%
3
4%
2
5%
1
11%

Read reviews that mention:


pro avatar
Martha S.
Aug 15, 2021
·

Hired on Thumbtack

Hired on Thumbtack

It was a pleasure working with Karthik. He did a great job on repairing my computer. I am very satisfied with his services.

Details: PC • Desktop • Computer not turning on • My home, venue, etc.

Computer Repair
pro avatar
Christa B.
Feb 21, 2022
·

Hired on Thumbtack

Hired on Thumbtack

Karthik was extremely knowledgeable and set my new computer and software up very quickly. He made sure I was able to access all all my files, emails, and programs easily!

Details: PC • Laptop • Troubleshooting needed to determine issue • My home, venue, etc.

Computer Repair
pro avatar
Joanne B.
Jan 27, 2022
·

Hired on Thumbtack

Hired on Thumbtack

Karthik was prompt, courteous and knowledgable. Respected covid precautions. Would be very comfortable contacting him again if another computer issue presents.

Details: Personal (Home) • Technology support • Computer • My home, venue, etc.

Network Support Services
pro avatar
Simon L.
Dec 25, 2021
·

Hired on Thumbtack

Hired on Thumbtack

Compubrainexpert dealt with my computer issues and resolved everything. He was very professional, very communicative, kept to the agreed schedule, reasonably priced, and made himself available to come to the house.

Details: Mac (Apple) • Desktop • Computer not turning on • At the pro’s location • My home, venue, etc. • Remotely (phone or internet)

Computer Repair
pro avatar
Chris W.
Sep 12, 2021
·

Hired on Thumbtack

Hired on Thumbtack

Quick, professional prompt. Pleasure to do business with, repaired my screen and threw in a free phone case! Thanks!!

Details: iPhone X • Broken or cracked screen • At the pro’s location

Phone or Tablet Repair
Credentials
Background Check

Karthik Ramachandran

FAQs

  • What should the customer know about your pricing (e.g., discounts, fees)?

    Type of Discount we provide: Friend Referral:10% Senior: 20% Veteran: 25% The price may vary depending on the model of iPads and Laptop Screen Replacements. We would have to see it before we can give you quote. We run the diagnostic on printer and let you know if the part is replaceable or worth buying new printer instead. All other issue with diagnostic are normal pricing. Once the service is completed, we require payment is before we make the delivery.

  • What is your typical process for working with a new customer?

    Working with our new customers: 1. Determine what the issue is and how we can resolve it 2. Location where they stay 3. Background what we do 4. Our pricing work 5. Turn around time when they can expect their issue resolution

  • What education and/or training do you have that relates to your work?

    I been in the IT industry for 7 years. Worked as Desktop Support in repairing/configuring computer and printers. Installed hardware components on laptops and desktops.

Not what you’re looking for?

No problem: we have pros for every job.