If you hire this pro, you’re covered by a money-back guarantee. Learn more
If you hire this pro, you’re covered by a money-back guarantee. Learn more
About
Do you want help setting up, fixing, or maintaining your technology?
Do you want simple and reliable technology solutions that just work?
Do you want a technology partner you can trust to listen and understand your needs. While providing a solution that is tailored and works for you?
Then contact me, Joe, your Duck IT personal technology partner. My goal is to keep it simple and make it right the first time! I want to make your experiences with technology easier, by making technology work for you (not the other way around). I respect your time and want to make sure you have more of it, to focus on what matters to you. I believe that technology should make our lives better, I strive to make it more accessible and sustainable for all!
At Duck IT we “quacked” the code on personal technology. Don’t waste any more of your time struggling with technology your tech than you have to. Just say “Duck IT” today and schedule a convenient time that works best for your schedule. The only regret you will have is not saying “Duck IT” sooner.
Overview
Current Top Pro
Hired 131 times
1 similar job done near you
Background checked
1 employee
2 years in business
Business hours
SunClosedMon8:00 am - 10:00 pm
Payment methods
This pro accepts payments via Apple Pay, Cash, Credit card, and Google Pay.
Top Pros are among the highest-rated, most popular professionals on Thumbtack.
2025
Services offered
Computer issue
Computer type
PC
Mac (Apple)
Desktop or laptop
Desktop
Laptop
Projects and media
Projects and media
Reviews
Customers rated this pro highly for work quality, professionalism, and responsiveness.
Exceptional 5.0
139 reviews
5
100%
4
0%
3
0%
2
0%
1
0%
Your trust means everything to us. Learn about our review guidelines.
Read reviews that mention:
Jesus R.
May 30, 2026
•
Hired on Thumbtack
It my first time checking out this app was a breeze, I worked with (Duck It) I showed him my computer that needed fixing, and he jumped right in. Not only did he totally nail the main problem, but he also took the time to update everything and even sorted out a few other little quirks I'd been dealing with. Seriously, it was such a smooth and helpful experience, I'd absolutely tell everyone to give it a try.
Details: PC • Desktop • System error or blue screen • At the pro’s location • My home, venue, etc.
Computer Repair
Mike M.
May 27, 2026
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Hired on Thumbtack
Joseph was on-time and very knowledgeable. He worked through my issue, which ended up being a corrupt software issue. He was very thorough in his process to diagnose and fix my PC. He also went above and beyond by helping fix a gaming issue a day later over the phone that had nothing to do with my initial problem for free. I highly recommend DuckIT and will use them again.
Details: PC • Desktop • Troubleshooting needed to determine issue • My home, venue, etc. • At the pro’s location
Computer Repair
Diane W.
Nov 26, 2025
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Hired on Thumbtack
a friend's computer wasnt booking up found Duck it worked in the area. my friend was thrilled with the job done by Joe. Will definitely use again in the future
Details: PC • Desktop • Computer not turning on • At the pro’s location • My home, venue, etc.
Computer Repair
Cathie H.
2 weeks ago
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Hired on Thumbtack
Joe solved my computer problem lightening quick. He will be my go-to guy in the future. Very nice young man.
Details: My home, venue, etc.
Computer Repair
Jay a.
Aug 1, 2025
•
Hired on Thumbtack
My friend from Duck IT, legit fixed my fried Asus G14 gaming laptop, the damage was so bad on my pc laptop it almost looked charred on certain components, he could of easily gave up, but instead he finds the solution and fixes it with ease, I will be using Duck IT for all future pc/laptop problems! I would also like to mention I took it to a very known place, we will call it UBreakIBreakMore, and they legit made these problems worse to the point it wouldn’t even turn on anymore, anyways I digress, shop with Duck IT, you won’t regret the work and the pricing! 5 stars!
Details: PC • Laptop • Computer not turning on • At the pro’s location • My home, venue, etc.
Computer Repair
Credentials
Background Check
Joseph Williamson
FAQs
What should the customer know about your pricing (e.g., discounts, fees)?
Most Services are $80 depending on complexity and full scope of work needed. Hourly also available at $50 a hour(minimum 2 hours)
Pricing and scope to be clarified prior to servicing.
What is your typical process for working with a new customer?
1. Introduction and aligning of expectations, onsite walk showing areas we will be working in and affected devices
2. If possible, verify issue with the client, suggest possible resolutions and help select the best one for our client.
3. Verify and educate the client, Observations noticed and what/why certain actions were taken and finally have the client verify functionality.
What education and/or training do you have that relates to your work?
For the Past 8 years I was working as a local Geek Squad in home Agent for Best Buy. Started as a home theater tech helper for about a year and quickly graduated to a In-Home PC tech for the following 7 Years. I am no stranger to tech or working with people or relating to people who are not familiar with their tech. Working with tech can be a daunting task, but with DuckIT it doesn't have to be.
