- What should the customer know about your pricing (e.g., discounts, fees)?
Pricing is based on a estimating software called Xactimate. It is average pricing throughout the United States to make it fair to the customer so they are not given random pricing.
- What is your typical process for working with a new customer?
We are a family owned and operated company, we make sure that we treat every new customer like family, we listen to their needs and figure out a way we can best help them through their emergency and time of need.
- What education and/or training do you have that relates to your work?
IICRC Certified - Water Damage, Fire/Smoke Damage, Mold Remediation, Structural Drying.