10. Johnson's Moving & More Inc.
"I have been using Johnson's Moving and More since I moved to Illinois 3 years ago. They helped me greatly during a very difficult move. I thought I was set to close on a house, but it got held up. The trailer loaded with all my furniture had been dropped at the house, and I needed to get it unloaded. Unfortunately, the closing was delayed, and the seller would not allow me to move anything in. So they had to unload the trailer in DeKalb, load everything into a U-Haul, drive all the way up to Rockford, which was the nearest storage place that had room, and unload it all there. After several days, and many difficulties in the sales deal, the seller said I could move in if I paid daily rent, so back up to Rockford, load up, down to DeKalb, and unload. While they were unloading, I found that the refrigerator was not working, had no shelves, and the ice maker had been removed, and repairs that were supposed to be made had not been done. By this time, I was just over it with that seller, and decided that if they would not agree to the terms, I would cancel the deal. So back they came to DeKalb, and up to Rockford again while I found another house. After about a month, they finally were able to move me in to my house. By this point, I think they knew my furniture better than I did. Throughout all the moves, all the crews James brought out were invariably quick, efficient, polite, and actually fun to be around.
But the part I like best about the company is the "& More". I have had them out to do so many other things: gutter cleaning, electrical work, carpentry, painting, even house cleaning. One time they even moved a dinosaur for me. Today it was installing lights, finishing a great garage reorganization, and tearing out carpet. They are great people to work with, they do a fine job every time, and they are very reasonable in their pricing. I particularly like that they don't charge for travel time to the job, because I'm about an hour away from them.
On occasion they haven't been able to come when I was expecting them, but that's usually due to a move taking longer than expected, or something of that sort. And since I'm retired, one day is pretty much as good as the next, and they always make it up to me if they're delayed.
In short, I really can't say enough good things about James and his people, and I feel very fortunate to have found them."