FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
My pricing depends on the size and condition of the home, as well as the type of cleaning requested (standard, deep cleaning, move-in/move-out). I always provide a fair and honest quote before starting. I may offer discounts for regular/recurring cleanings. There are no hidden fees—any additional costs (like extra dirty areas or special requests) will always be discussed in advance.
- What is your typical process for working with a new customer?
My process is simple and professional. First, I discuss the client’s needs, the size of the space, and the type of cleaning required. I may ask a few questions or request photos to give an accurate estimate. Then we agree on a price and schedule. On the day of service, I arrive on time, bring my own supplies (if needed), and complete the cleaning with attention to detail. After the service, I make sure the client is satisfied and open to any feedback.