FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Pricing is based on square footage, concrete condition, prep requirements, and system selection. Every project is customized, so pricing reflects the actual scope of work rather than a generic flat rate. There are no hidden fees, and all costs are clearly outlined upfront. I focus on long-term value, not cutting corners.
- What is your typical process for working with a new customer?
It starts with a consultation to understand the space, usage, and expectations. From there, I assess the concrete condition, discuss design options, and provide a clear written estimate. Once scheduled, the process includes professional surface prep, repairs if needed, system installation, and a final walkthrough. Communication is consistent from start to finish so there are no surprises.
- What education and/or training do you have that relates to your work?
My background includes extensive hands-on training with epoxy, polyaspartic, and concrete surface preparation systems. I stay current on best practices for diamond grinding, moisture mitigation, and coating application through continued education, manufacturer guidance, and field experience. My work is driven by proven methods, not one-size-fits-all kits.