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JW computer repair (no hardware repairs)

Top Pro

174

hires

Top Pro

174

hires

$110/device
Estimated price


Responds in about 3 min


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About
In 2020, I founded JW PC Repair, dedicated to providing top-quality computer services to our local community. Our unwavering commitment to exceptional service and transparent pricing has earned us a strong reputation. Call or text for quick response. *************************************************. To read our 5 star reviews, simply ***********************************************.
Overview

Current Top Pro

Hired 174 times

Serves Palatine, IL

Background checked

2 employees

5 years in business

Business hours

SunClosedMon10:00 am - 5:00 pm

Payment methods

This pro accepts payments via Cash, Check, Credit card, Venmo, and Zelle.

Top Pro status

Top Pros are among the highest-rated, most popular professionals on Thumbtack.

Top Pro Icon

2024

Top Pro Icon

2023

Projects and media

12 photos

Projects and media

12 photos

Services offered
Type of device

Computer

Non-Computer

Work location

My customers travel to me

I travel to my customers

Reviews
Exceptional 5.0

94 reviews

5

98%

4

2%

3

0%

2

0%

1

0%

This pro's rating is a combination of reviews posted by customers both on and off of Thumbtack. Thumbtack cannot verify external reviews.

Showing 1-5 of 94 reviews
pro avatar
Yoon C.

Jul 25, 2025

Hired on Thumbtack

Overall did the job professionally well, very communicative with the progress, explains the problem, the root cause, and the solution!

Details: PC • Desktop • Troubleshooting needed to determine issue • My home, venue, etc.

Computer Repair
pro avatar
Tina M.

Jul 22, 2025

Hired on Thumbtack

Jerry arrived on time for our appointment and quickly got my computer up and running. I suspect that I’ll be using him again.

Details: PC • Desktop • Slow computer performance • At the pro’s location • Remotely (phone or internet)

Computer Repair
pro avatar
Marianne G.

Mar 31, 2025

Hired on Thumbtack

Details: Mac (Apple) • Laptop • Virus or malware • At the pro’s location • My home, venue, etc. • Remotely (phone or internet)

Computer Repair
pro avatar
Raj D.

Sep 16, 2024

Hired on Thumbtack

This team with Gerry and Paul is the best team that I have worked with. Extremely knowledgeable and was able to fix my complex Wifi system. I tried several vendors and finally hired JW. They not only fixed the issue but also built a robust system. Very professional and understood exactly what I was looking for and delivered beyond. I now have a blazing fast network! Thank you guys !

Details: Personal (Home) • Network setup and installation • Router • My home, venue, etc.

Network Support Services
pro avatar
Julie T.

Jul 29, 2025

Hired on Thumbtack

He was so nice, polite, explains things well and I cannot recommend them enough!

Details: PC • Desktop • Troubleshooting needed to determine issue • At the pro’s location • Remotely (phone or internet)

Computer Repair
Credentials
Background Check

Jerry Joel

FAQs

  • What should the customer know about your pricing (e.g., discounts, fees)?

    I charge fair and square. Ask for seniors discount.

  • What education and/or training do you have that relates to your work?

    I have completed cybersecurity certifications and I have extensive IT experience.

  • How did you get started doing this type of work?

    I started this work as a side Hussle during COVID. My customers encouraged me to keep it up.

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