JW computer repair (no hardware repairs)

Top Pro

$110/device

Estimated price

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Responds in about 3 min

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About

In 2020, I founded JW PC Repair, dedicated to providing top-quality computer services to our local community. Our unwavering commitment to exceptional service and transparent pricing has earned us a strong reputation. Call or text for quick response. *************************************************. To read our 5 star reviews, simply ***********************************************.

Overview

Current Top Pro

Hired 174 times

Serves Palatine, IL

Background checked

2 employees

5 years in business

Business hours

SunClosedMon10:00 am - 5:00 pm

Payment methods

This pro accepts payments via Cash, Check, Credit card, Venmo, and Zelle.

Top Pro status

Top Pros are among the highest-rated, most popular professionals on Thumbtack.

2024

2023

Services offered

Type of device

Computer

Non-Computer

Work location

My customers travel to me

I travel to my customers

Projects and media

12 photos

Projects and media

12 photos

Reviews

Customers rated this pro highly for professionalism, work quality, and responsiveness.

Exceptional 5.0

94 reviews

5

98%

4

2%

3

0%

2

0%

1

0%

This pro's rating is a combination of reviews posted by customers both on and off of Thumbtack. Thumbtack cannot verify external reviews.

Read reviews that mention:

Yoon C.

Jul 25, 2025

•

Hired on Thumbtack

Overall did the job professionally well, very communicative with the progress, explains the problem, the root cause, and the solution!

Details: PC • Desktop • Troubleshooting needed to determine issue • My home, venue, etc.

Computer Repair

Tina M.

Jul 22, 2025

•

Hired on Thumbtack

Jerry arrived on time for our appointment and quickly got my computer up and running. I suspect that I’ll be using him again.

Details: PC • Desktop • Slow computer performance • At the pro’s location • Remotely (phone or internet)

Computer Repair

Marianne G.

Mar 31, 2025

•

Hired on Thumbtack

I needed quick help because of a computer scam. Jerry saw me the next afternoon and gave me confidence that he'd secure my computer. He has the right blend of expertise and humanity.

Details: Mac (Apple) • Laptop • Virus or malware • At the pro’s location • My home, venue, etc. • Remotely (phone or internet)

Computer Repair

Raj D.

Sep 16, 2024

•

Hired on Thumbtack

This team with Gerry and Paul is the best team that I have worked with. Extremely knowledgeable and was able to fix my complex Wifi system. I tried several vendors and finally hired JW. They not only fixed the issue but also built a robust system. Very professional and understood exactly what I was looking for and delivered beyond. I now have a blazing fast network! Thank you guys !

Details: Personal (Home) • Network setup and installation • Router • My home, venue, etc.

Network Support Services

Julie T.

Jul 29, 2025

•

Hired on Thumbtack

Details: PC • Desktop • Troubleshooting needed to determine issue • At the pro’s location • Remotely (phone or internet)

Computer Repair

Credentials

Background Check

Jerry Joel

FAQs

What should the customer know about your pricing (e.g., discounts, fees)?
I charge fair and square. Ask for seniors discount.
What education and/or training do you have that relates to your work?
I have completed cybersecurity certifications and I have extensive IT experience.
How did you get started doing this type of work?
I started this work as a side Hussle during COVID. My customers encouraged me to keep it up.

JW computer repair (no hardware repairs)

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