Vector Shield Cybersecurity and IT support

Top Pro

$120/device

Estimated price

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Number of device(s)

Responds in about 18 min

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About

In 2020, I founded JW PC Repair, dedicated to providing top-quality computer services to our local community. Our unwavering commitment to exceptional service and transparent pricing has earned us a strong reputation. *******************************. More 5 star reviews on Google.

Overview

Current Top Pro

Hired 228 times

Serves Palatine, IL

Background checked

2 employees

6 years in business

Business hours

This pro hasn't listed their business hours.

Payment methods

This pro accepts payments via Cash, Check, Credit card, Venmo, and Zelle.

Social media

Instagram

Top Pro status

Top Pros are among the highest-rated, most popular professionals on Thumbtack.

2025

2024

2023

Services offered

Type of device

Computer

Non-Computer

Work location

My customers travel to me

I travel to my customers

Projects and media

Reviews

Customers rated this pro highly for professionalism, work quality, and responsiveness.

Excellent 4.9

87 reviews

5

97%

4

2%

3

0%

2

1%

1

0%

This pro's rating is a combination of reviews posted by customers both on and off of Thumbtack. Thumbtack cannot verify external reviews.

Read reviews that mention:

Barbara F.

Dec 17, 2025

•

Hired on Thumbtack

Prompt and top notch service. Very helpful with not only relocating my printer, but in recognizing and pointing out to me that the wrong printer had been sent to me. However I found a replacement which he immediately and professionally set it up on my network. I shall call him again for any tech issue.

Details: Desktop printer • Canon

Printer and Copier Repair

Judy M.

Feb 18, 2026

•

Hired on Thumbtack

Jerry was great. Fast, friendly and knowledgable. He relocated my setup and verified it was working as expected. No hesitation in recommending him to help with your tech needs.

Details: Personal (Home) • Network setup and installation • Computer • My home, venue, etc.

Network Support Services

Joe S.

Feb 18, 2026

•

Hired on Thumbtack

Excellent communication and flexibility. Came on time explained the issues and fixed them. Would definitely use his services again.

Details: PC • Laptop • System error or blue screen • At the pro’s location • My home, venue, etc.

Computer Repair

Yoon C.

Jul 25, 2025

•

Hired on Thumbtack

Overall did the job professionally well, very communicative with the progress, explains the problem, the root cause, and the solution!

Details: PC • Desktop • Troubleshooting needed to determine issue • My home, venue, etc.

Computer Repair

Jeffrey S.

Mar 2, 2026

•

Hired on Thumbtack

you had an answer for every question and were a pro from beginning to end I will definitely come back and wish u well

Details: Adult • Intermediate • Email (e.g., Outlook, Gmail) • The computer teacher travels to me

Computer Lessons

Credentials

Background Check

Jerry Joel

FAQs

What should the customer know about your pricing (e.g., discounts, fees)?
I charge fair and square. Ask for seniors discount.
What education and/or training do you have that relates to your work?
I have completed cybersecurity certifications and I have extensive IT experience.
How did you get started doing this type of work?
I started this work as a side Hussle during COVID. My customers encouraged me to keep it up.

Vector Shield Cybersecurity and IT support

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