Vector Shield Cybersecurity and IT support

Top Pro

$175/hour

Estimated price

Select a service

Zip code

Usage type

Service type

Device type

Responds in about 17 min

Thumbtack Guarantee

If you hire this pro, you’re covered by a money-back guarantee. Learn more

About

In 2020, I founded JW PC Repair, dedicated to providing top-quality computer services to our local community. Our unwavering commitment to exceptional service and transparent pricing has earned us a strong reputation. *******************************. More 5 star reviews on Google.

Overview

Current Top Pro

Hired 203 times

1 similar job done near you

Background checked

2 employees

6 years in business

Business hours

SunClosedMon10:00 am - 5:00 pm

Payment methods

This pro accepts payments via Cash, Check, Credit card, Venmo, and Zelle.

Social media

Instagram

Top Pro status

Top Pros are among the highest-rated, most popular professionals on Thumbtack.

2025

2024

2023

Services offered

Service type

Usage type

Personal (Home)

Commercial (Office)

Device type

Computer

Router

Projects and media

Reviews

Customers rated this pro highly for professionalism, work quality, and responsiveness.

Exceptional 5.0

132 reviews

5

98%

4

1%

3

0%

2

1%

1

0%

This pro's rating is a combination of reviews posted by customers both on and off of Thumbtack. Thumbtack cannot verify external reviews.

Read reviews that mention:

Joe S.

2 weeks ago

•

Hired on Thumbtack

Excellent communication and flexibility. Came on time explained the issues and fixed them. Would definitely use his services again.

Details: PC • Laptop • System error or blue screen • At the pro’s location • My home, venue, etc.

Computer Repair

Barbara F.

Dec 17, 2025

•

Hired on Thumbtack

Prompt and top notch service. Very helpful with not only relocating my printer, but in recognizing and pointing out to me that the wrong printer had been sent to me. However I found a replacement which he immediately and professionally set it up on my network. I shall call him again for any tech issue.

Details: Desktop printer • Canon

Printer and Copier Repair

Jeffrey S.

2 days ago

•

Hired on Thumbtack

you had an answer for every question and were a pro from beginning to end I will definitely come back and wish u well

Details: Adult • Intermediate • Email (e.g., Outlook, Gmail) • The computer teacher travels to me

Computer Lessons

Judy M.

2 weeks ago

•

Hired on Thumbtack

Jerry was great. Fast, friendly and knowledgable. He relocated my setup and verified it was working as expected. No hesitation in recommending him to help with your tech needs.

Details: Personal (Home) • Network setup and installation • Computer • My home, venue, etc.

Network Support Services

JF S.

Dec 8, 2025

•

Hired on Thumbtack

Exceptional professional service. Well done— and already booked next service visit.

Details: Desktop printer • Canon

Printer and Copier Repair

Credentials

Background Check

Jerry Joel

FAQs

What should the customer know about your pricing (e.g., discounts, fees)?
I charge fair and square. Ask for seniors discount.
What education and/or training do you have that relates to your work?
I have completed cybersecurity certifications and I have extensive IT experience.
How did you get started doing this type of work?
I started this work as a side Hussle during COVID. My customers encouraged me to keep it up.

Vector Shield Cybersecurity and IT support

About

Payment methods

FAQs

Related cost information

Popular in Palatine

You might also like

In other nearby areas