Vector Shield Cybersecurity and IT support

Top Pro

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Responds in about 20 min

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About

In 2020, I founded JW PC Repair, dedicated to providing top-quality computer services to our local community. Our unwavering commitment to exceptional service and transparent pricing has earned us a strong reputation. *******************************. More 5 star reviews on Google.

Overview

Current Top Pro

Hired 255 times

2 similar jobs done near you

Background checked

2 employees

6 years in business

Business hours

This pro hasn't listed their business hours.

Payment methods

This pro accepts payments via Cash, Check, Credit card, Venmo, and Zelle.

Social media

Instagram

Top Pro status

Top Pros are among the highest-rated, most popular professionals on Thumbtack.

2025

2024

2023

Services offered

Service type

Usage type

Personal (Home)

Commercial (Office)

Device type

Computer

Router

Projects and media

Reviews

Customers rated this pro highly for work quality, professionalism, and responsiveness.

Exceptional 5.0

164 reviews

5

98%

4

1%

3

0%

2

1%

1

0%

This pro's rating is a combination of reviews posted by customers both on and off of Thumbtack. Thumbtack cannot verify external reviews.

Your trust means everything to us. Learn about our review guidelines.

Read reviews that mention:

Antonio S.

Sep 22, 2026

•

Hired on Thumbtack

Details: Personal (Home) • Network setup and installation • Router • My home, venue, etc.

Network Support Services

Jason P.

2 weeks ago

•

Hired on Thumbtack

Excellent response and communication frm Jerry. We needed to troubleshoot the situation upon arrival, and we ended up resetting the entire system and reboot my internet. So far we have had better signal through out the house.

Details: Personal (Home) • Technology support • Router • My home, venue, etc.

Network Support Services

Reggie J.

Sep 8, 2026

•

Hired on Thumbtack

I am very thankful for Jerry; he immediately took time to access my issue and got to work connecting remotely to solve my issue.
I surely didn't know what to expect. Jerry was patient and communicative and got my computer back in working order. I was so happy with the end result and now he's on speed dial if I or anyone I know needs his expertise. Excellent work!!!!! 👍

Details: At the pro’s location

Virus Removal Services

Myra G.

4 weeks ago

•

Hired on Thumbtack

Details: PC • Desktop • Virus or malware • My home, venue, etc.

Computer Repair

Antonia T.

1 month ago

•

Hired on Thumbtack

I was struggling with getting my tech up and running after a move. Jerry, with Vector Shield, got it all up and running smoothing and recommended an awesome, reasonably priced restaurant (Ghareeb Nawaz) as well. If I need tech help in the future, I'll call the, back.

Details: Personal (Home) • Technology support • Computer • My home, venue, etc. • Remotely (phone or internet)

Network Support Services

Credentials

Background Check

Jerry Joel

FAQs

What should the customer know about your pricing (e.g., discounts, fees)?
I charge fair and square. Ask for seniors discount.
What education and/or training do you have that relates to your work?
I have completed cybersecurity certifications and I have extensive IT experience.
How did you get started doing this type of work?
I started this work as a side Hussle during COVID. My customers encouraged me to keep it up.

Vector Shield Cybersecurity and IT support

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