Vector Shield Cybersecurity and IT support

Top Pro

$120/hour

Estimated price

Select a service

Zip code

Topic areas

Experience level

Student age

Responds in about 59 min

Thumbtack Guarantee

If you hire this pro, you’re covered by a money-back guarantee. Learn more

About

In 2020, I founded JW PC Repair, dedicated to providing top-quality computer services to our local community. Our unwavering commitment to exceptional service and transparent pricing has earned us a strong reputation. *******************************. More 5 star reviews on Google.

Overview

Current Top Pro

Hired 218 times

Serves Palatine, IL

Background checked

2 employees

6 years in business

Business hours

This pro hasn't listed their business hours.

Payment methods

This pro accepts payments via Cash, Check, Credit card, Venmo, and Zelle.

Social media

Instagram

Top Pro status

Top Pros are among the highest-rated, most popular professionals on Thumbtack.

2025

2024

2023

Services offered

Topic areas

Work location

I travel to my customers

I work remotely (phone or internet)

Projects and media

Reviews

Customers rated this pro highly for professionalism, work quality, and responsiveness.

Exceptional 5.0

135 reviews

5

98%

4

1%

3

0%

2

1%

1

0%

This pro's rating is a combination of reviews posted by customers both on and off of Thumbtack. Thumbtack cannot verify external reviews.

Read reviews that mention:

Tina M.

Jul 22, 2025

•

Hired on Thumbtack

Jerry arrived on time for our appointment and quickly got my computer up and running. I suspect that I’ll be using him again.

Details: PC • Desktop • Slow computer performance • At the pro’s location • Remotely (phone or internet)

Computer Repair

Marianne G.

Mar 31, 2025

•

Hired on Thumbtack

I needed quick help because of a computer scam. Jerry saw me the next afternoon and gave me confidence that he'd secure my computer. He has the right blend of expertise and humanity.

Details: Mac (Apple) • Laptop • Virus or malware • At the pro’s location • My home, venue, etc. • Remotely (phone or internet)

Computer Repair

Jeffrey S.

Mar 2, 2026

•

Hired on Thumbtack

you had an answer for every question and were a pro from beginning to end I will definitely come back and wish u well

Details: Adult • Intermediate • Email (e.g., Outlook, Gmail) • The computer teacher travels to me

Computer Lessons

Judy M.

Feb 18, 2026

•

Hired on Thumbtack

Jerry was great. Fast, friendly and knowledgable. He relocated my setup and verified it was working as expected. No hesitation in recommending him to help with your tech needs.

Details: Personal (Home) • Network setup and installation • Computer • My home, venue, etc.

Network Support Services

Joe S.

Feb 18, 2026

•

Hired on Thumbtack

Excellent communication and flexibility. Came on time explained the issues and fixed them. Would definitely use his services again.

Details: PC • Laptop • System error or blue screen • At the pro’s location • My home, venue, etc.

Computer Repair

Credentials

Background Check

Jerry Joel

FAQs

What should the customer know about your pricing (e.g., discounts, fees)?
I charge fair and square. Ask for seniors discount.
What education and/or training do you have that relates to your work?
I have completed cybersecurity certifications and I have extensive IT experience.
How did you get started doing this type of work?
I started this work as a side Hussle during COVID. My customers encouraged me to keep it up.

Vector Shield Cybersecurity and IT support

About

Payment methods

FAQs

Related cost information

Popular in Palatine

You might also like

In other nearby areas