For start, this company needs to be aware of what jobs they are capable to commit to and perform. We hired them to move a 10 person hottub. They showed up at 6pm with three men and no l heavy lifting equipment. They told us it would be a 6 man job. Even with one other man, they attempted to move our hottub. In the process, they either dropped or maneuvered it incorrectly and caused damage to the tub both internally and externally. When we reached out to them, they denied the damage. They told us that they game us an extra day to submit payment, so we could look for damage. Well, when the hottub was delivered at 9:30at night… how are we supposed to see any damage in the dark!? Plus, the internal damage to the equipment could not have been seen until the tub was filled. This could not happen immediately either. We will be taking this company through legal processes to reclaim the money they charged us for damages they caused.
Mountain Movers LLC.
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