Computer Experts LTD

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Introduction: One word proactive. Instead of waiting for the computer we just fixed to have more problems we do a full diagnostic check. This means that we not only look at the problem now but what can happen in the future. We also talk to our clients about preventative actions that they can take to further extend their Computer's life expectancy as well as decrease their need for repair. We also checkup on our customers after three months to see how it is running and if there are any problems. Our goal is not to just repair your computer and forget about you but to create a lasting relationship to increase your knowledge of computers and help you every step of the way. The problem solving. It is always something new and the customers that I have met have been amazing to meet! I am always happy to call them for a check up and find that their computer is STILL working fine! That is the best gift in this industry.

Overview

Hired 8 times

5 employees

10 years in business

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Reviews

Great 4.7

9 reviews

5

89%

4

0%

3

0%

2

11%

1

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Nicole C.

Jun 15, 2015

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Hired on Thumbtack

Computer Repair

Dick D.

Jun 7, 2015

Went to several so-called computer experts to fix my wife's 7 year old lap top computer that booted up with a blue screen and then dies. Blue screen at boot up is bad news. Even I knew that. All said it was the mother board or they could not fix the problem and suggested I get a new computer for my wife. I saw a flyer ad from Scott Snyder, called and he came out to look at it, said he thought he could fix it and with a few days brought it back working like new. As an architect, I have 3 laptops, 3 desk top units and a plotter. Since two of my desk top units are over 7 years old and I use them for plotting my drawings from my old plotter I had Scott examine, recondition, etc. these units. I had Scott add USB ports to my oldest computer. They are all working fine now. I call Scott my computer expert. He truly is a COMPUTER EXPERT.

Jean A.

May 12, 2015

We used Computer Experts to service our corporate office computers located in East Dundee, IL - Scott was very professional, he arrived on time and worked on 2 computers that had viruses - he cleaned them up efficiently and they are working great now! I would highly recommend his services, his knowledge of computers is outstanding!! Jean A.

Computer Experts LTD's reply

Jean, Thank you very much for the review! I look forward to assisting you and your company with all of your computing needs! Your Computer Experts, Scott Snyder

Angelo A.

May 24, 2015

A simple and to the point review. I own local very well established company for 32 yrs located in three city's ( il, California, Texas. Www.garagesolver.com Scott has been managing all of my computer needs in this critical field and has displayed an excellent history in communication, response and problem solving! As well as my home office! Thank you Scott

Computer Experts LTD's reply

Angelo, I really appreciate your review. I look forward to keeping your company's computers operational during your peak season which is coming up soon! I'll be reaching out shortly for a quick check up remotely to ensure everything is up-to-date. Your Computer Experts, Scott Snyder

Christine M.

Oct 15, 2015

I recently had the privilege of service from Chicago Computer Experts, and found them to be prompt, informative, and pleasant. I was impressed by their high level of computer knowledge and displayed strong analytical skills. My serviceman, Scott Snyder was able to solve all my problems efficiently. I highly recommend this company. Christine Michael

FAQs

What advice would you give a customer looking to hire a provider in your area of work?
Don't just look at the rate! Just because someone is less expensive doesn't mean the job will be done the best! That old saying "you get what you pay for" is certainly the case! Ask questions if you need more clarification and always ask if they do followups!
What questions should customers think through before talking to professionals about their project?
Everyday I try to learn something new or enrich my understanding of something that I already knew. I personally have been working with Computers for over 15 years! I enjoy seeing customers looking at their computer and barely recognizing it because it's performance has increased so much!

Computer Experts LTD

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