- What should the customer know about your pricing (e.g., discounts, fees)?
We do not charge for estimates. We do have a minimum charge of $250.00 for small jobs or for jobs where the scope is undetermined and will likely expand.
- What is your typical process for working with a new customer?
For larger jobs, we like to walk the job and do an estimate. For smaller jobs we can scope on the phone. Where the total scope is unknown, we charge $250 to investigate the source of the mold. Once the total scope is known we get your approval to proceed with the additional work.
- What education and/or training do you have that relates to your work?
We are IICRC certified for water, fire and mold remediation.