Daniel was friendly, easy to schedule with and very responsive through the app, which I appreciated.
The plumbing repairs needed were way more extensive than I had originally thought, which I understand. But I would have liked it better if he kept us in the loop of what was going on and talked us through what he was doing. There were several other plumbing problems that resulted after the repair that he did which is most likely a result of old pipes (not a direct cause from the repair I hope) but he did not leave us with much advice or reassurance that he would follow up.
Because the pricing was higher than the quote we agreed upon over Thumbtack, I requested an invoice - but his notes were a little hard to read and there was not too much of a breakdown for his costs. He did end up being open to negotiating the pricing, which I appreciated since he had not really kept us in the loop of what work was being done and that costs would be much higher than originally agreed.