What should the customer know about your pricing (e.g., discounts, fees)?
$15 per visit, subject to increase depending upon distance traveled.
What is your typical process for working with a new customer?
I always do a meet and greet so the family and pets know my scent and recognize me. I have a packet for new customers to fill out so if there are any complications while away, I am able to provide vet transportation and ensure pet is cared for in owners absence.
What education and/or training do you have that relates to your work?
A lifetime of sharing my home with cats and dogs.
How did you get started doing this type of work?
I used to live in a large home with a fenced in backyard. I offered boutique dog boarding and dog washing in my home. I only took in one client at a time, so there were no scuffles between dog strangers.
What types of customers have you worked with?
Single and multiple cat homes.
Single and multiple dog boarding in my home: Dachshunds, German Shepherds, Yorkies, Shih Tzus, Australian Red Cattledog, Malamute, Maltese, etc.
I've had many dogs with anxiety issues, which is where one client at a time was a big bonus. I've also had dogs with medical issues which required a bit more attention to detail.
What advice would you give a customer looking to hire a provider in your area of work?
Always do a meet and greet before hiring any pet service. Check out the facilities and meet the staff that will be taking care of your pet. Review any procedures in case of medical emergency.
What questions should customers think through before talking to professionals about their project?
It's crucial to get your new client's vet records up front. Not only do you want to be sure your client's vaccination records are up to date, but you want to be sure to know which vet to contact in case of an emergency.