1. Floor Coverings International of Carmel
- 2 years in business
- 7 hires on Thumbtack
- Serves Fishers, IN
"We chose Floorcovering International for our carpet replacement (~1000sf) at our home. The sales team came to our home with sample books for us to look through, and were very informative on the variety of products available.
We chose a stain resistant carpet because of our muddy dog paws, and the occasional accident. It was decided in one meeting and we had a quote the next day. It was the most affordable quote we received amongst a few different companies.
We took care of moving the furniture and removing the old carpet ourselves. They were very accommodating with ordering and scheduling so that we would not be living in our kitchen for any longer than necessary.
Once they came to install, it was discovered that there had been an estimating error in their software, and they had not ordered enough carpet. They promptly remedied the issue by quick shipping carpet to get it installed a few days later. The install team did an outstanding job. They kept our house clean, took care of some squeaky subfloor areas and coming back a couple different times on some areas of concern.
While we had a delay due to incorrectly ordered amount of carpet, we worked with them to determine a fair credit to the project, while also getting everything addressed in a timely manner once the carpet came in.
We have some concerns with fraying that we were not notified about until after the fact, but the product is otherwise exactly what we were looking for.
Overall, the team was friendly, responsive and professional in taking care of our flooring replacement needs. We enjoyed working with a family run business."