FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We believe in honest and transparent pricing with no hidden fees. Free estimates are available, and pricing depends on the scope of work, materials, and project complexity. We always try to provide flexible options that fit the customer’s needs and budget while maintaining quality workmanship.
- What is your typical process for working with a new customer?
We usually start with a call or messages to understand the customer’s needs and project goals. Then we schedule an estimate, discuss options, materials, design ideas, and pricing. Depending on the project, we may also provide visual recommendations. After approval, we finalize the agreement, schedule the project, purchase materials if needed, and begin the work. At the end, we do a final walkthrough to make sure the customer is happy with the results.
- What education and/or training do you have that relates to your work?
Our experience comes mainly from many years of hands-on work in remodeling and construction. Ihor has worked on a wide variety of residential and commercial projects in different countries, gaining practical experience with modern installation methods, problem-solving, and custom solutions. We continuously improve our skills and stay updated on new materials, techniques, and industry standards.