- What should the customer know about your pricing (e.g., discounts, fees)?
Most of my work is based on a flat rate scale. Or a by the foot, square, etc. This prevents the customer from feeling scammed with high hourly rates for slow work.
- What is your typical process for working with a new customer?
I start by providing a general quote or a specific quote if enough info has been provided. For small repairs I then like to come out with the intention to complete the repair. For larger jobs I can come out to provide accurate estimate.
- What education and/or training do you have that relates to your work?
Several hard years of on the job training. Epa certified. Apprenticeship program. Osha certified. FEMA certified for disaster management. licensed contractor