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I had unintentionally deleted data on my Mac formatted external hard drive. I tried recovering the data myself by purchasing an $80 data recovery application. I was able to recover the data, but I also recovered thousands and thousands of useless files. The files I need were mixed with the useless files. It was going to take me days to sort through all of the recovered data. Instead of wasting my time, I decided to get professional help. Sean did a great job of recovering what he could. He also had the tools to quickly sort out all of the useless files. When he was finished he sorted all my data into properly named files and did a great job of explaining to me his process. I should have went to Sean before I tried recovering the data on my own. It would have saved me time, money, and stress.
Had a failed hard drive and needed it have files reimaged onto a new drive. Ken was able to run diagnostics and reimage the drive. This was accomplished to the agreed schedule and the computer restored to service with no further issues. I would recommend RAK Computing to others and would use them again.
Used Geekette Tech for a simple data recovery and she was great. The process took a day or two and was flawless. She was able to diagnose and recover the data while recommending fixes to the problems. I would recommend to any one for anything. Great JOB!!!
I used them to attempt data recovery on an external hard drive of mine. They did a lot of work to mine in their office, able to do more than best buy was able to do in store, but unfortunately was not able to retrieve my data at the lower level recoveries. They updated me very kindly on a daily basis. Were professional and compassionate. They sent it out for higher level recovery and I could not afford that, but they were very nice to work with. I spoke to at least 2 different men from there. They got my device back and they were very understanding and ne'er pressured me to pay the high amount I couldn't afford anyway. I'm just glad I used them and now have established a rapport for using ten for any future computer needs.
I was glad that the failed hard drive data could be recovered. However, I was not exactly prepared for the price of full recovery. Once I divided price across 50 years of pictures placed on that drive, the per-year cost was not unreasonable. This experience did remind me to never keep all my eggs in one basket! Thankfully, Data Services made a full, timely recovery. I appreciated their professionalism throughout the entire process, including helping me through my ignorance about their recovery process. I would have added fifth, half star to rate the service a 4.5; but do not find a way to do that. Although it is my personal experience and perhaps my fault for not finding it, a half star loss is because the website information escaped my notice about the full recovery costs before I started this journey; my initial expectations were unprepared for the final price.
Bob has set the gold standard for customer service! I asked him to recover data from an external hard drive that had failed and an old lap top. He was able to recover the data and even offered to attempt putting a new hard drive into the lap top to get it up and running. Furthermore, he was willing to travel to meet me and get the drives, and his prices were MUCH better than the large data recovery companies. I would definitely contact Bob and Hightower Computers for any future computer problem I may have!
My backup hard drive was making clicking/grinding noises, and I couldn't access any of the files. File Savers was able to fix it, and recover all my files! They were amazing to work with. Kind. Understanding. Totally reliable. And super fast. I would recommend them to anyone who needs help with recovering files off a damaged device!
I needed my laptop hard drive recovered and in record time. With my thesis at stake, I couldn't be happier with working with 24 Hour Data! They had the fastest recovery times in town, and even shipped the drive to my home for added convenience!