FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Most of our jobs are priced according to the house. I will charge by the hour on a project if it is a one time cleaning or if we have been asked to do more than the normal cleaning routine. Move out or Move in cleanings take more time than a regular house cleaning. I can provide an estimate range for this type of cleaning, this cleaning is charged by the man hours worked to complete the cleaning.
- What is your typical process for working with a new customer?
I will meet with new clients at their home or the project site. We do a walk through and discuss the client's cleaning needs. I have detailed information for the client, which answers the most asked questions. I will answer any questions the client has about our clean service and procedures. I will provide the client with an estimate for either a one time cleaning, first cleaning or recurring cleaning service. If the client is ready to jump on the schedule I will let them know what days are available or they may choose to continue to gather estimates and get back with me when ready to schedule the cleaning service.
- What education and/or training do you have that relates to your work?
I love to read anything that has to do with the cleaning industry. I have learned over the years that most people think that they know how to clean. But, not everyone cleans the same way. I have learned tips and techniques from other professional and even from some of my clients.