FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing is based on the type of wallpaper, wall conditions, room size, and project complexity. We provide clear, upfront estimates with no hidden fees. If additional wall preparation is required, we discuss it before any work begins. We also offer competitive rates for multi-room projects and returning customers.
- What is your typical process for working with a new customer?
We begin with a consultation to understand your vision, review measurements, and assess wall conditions. After helping you select the right wallpaper, we schedule the installation and prepare the walls to ensure a flawless finish. Throughout the process, we maintain clear communication to ensure the final result meets your expectations.
- What education and/or training do you have that relates to your work?
Our team has professional training in wallpaper installation techniques, wall preparation, and handling specialty materials such as grasscloth, vinyl, and fabric-backed wallpaper. We continuously update our skills to stay current with industry standards and new installation methods.