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Andrew did such a wonderful job. He finished everything in a timely manner. He got me back on Windows 7 (I don't like Windows 8), did data recovery, and he fixed my hard drive. He also got my Windows 8 laptop sold for me. He worked very hard to resolve the situation with my hard drive, and I'm very impressed with his work.
Referred and was not disappointed. Very prompt, knowledgeable and great service. Our hard drive crashed and although he could not recover our data, he referred us to an place that could. He replaced our hard drive and the computer is working great. Thanks for a job well done!
Joshua did a remote scan of my hard drive to help me free up some space and then later installed a new drive, saving me the cost of upgrading to a new computer. He was timely, knowledgable, polite and professional. I highly recommend his services.
Norh responded very fast, gave me an honest quote, and performed the work right then, which was critical because I needed this work done before ComEd could reconnect our power. I would definitely use him again.
Barry was great! He is really flexible with everything, from meeting up to payments. He kept great communication throughout the process of recovering a hard drive that the Apple Store could not. Awesome work!
Sean was absolutely wonderful. My son's laptop was dead. He needed a new hard drive. I met Sean close to my home since he was a distance from me. I gave him the laptop Tuesday March 11.2014. I met him this morning March 13.2014 to pick it up. He replaced the hard drive for $100.00. He have me the old hat drive in a box with the receipt . I will definitely utilized his services again and tell all my family and friends. Truly a talented man with great customer service .
Ray is professional, prompt and an IT wizard. I had a laptop and a PC with valuable data that he rescued perfectly. They had different operating systems and different ailments. The laptop had a damaged hard drive and he still recovered the data. We will be doing business for a long time.
Ken was quick to respond and recovered my hard drive data.
Just scheduled an appointment for later tonight regarding a data recovery for my computer. All I know at this point is the customer service I have received thus far and it has been phenomenal.
I have to admit I was leery about hiring someone online, and this was my first Thumbtack experience. I am so glad I utilized this service, and worked with David. David was very professional and great to work with to resolve MALWARE issues which caused all programs to suddenly close and and also my slow computer speed due to unnecessary programs downloaded by grand-kids! He told me what he was doing as he did it, and followed up to make sure the system was working correctly for me. He also advised me to save my data to an external hard drive to avoid problems as my system was backing up to the same area. I would definitely recommend him to friends and family, and will contact him with any future issues with my system. My daughter also thanks him as now the system won't crash when she is completing her timed on-line college test tomorrow! Thanks again for exceptional service and follow-up!
Excellent service! Knowledgable and friendly! Replaced the hard drive in my laptop AND built my mining rig- I will definitely call again!
Eduardo is very competent technical support person. He knows hardware and software and fixed my PC hard drive which was crashing and near its end of life. He recovered the data and copied all the windows, the programs, and data to new hard drive. Eduardo is pleasant to work with and is very reasonable. Highly recommend for any PC problem from hardware, software or virus removal.
Jason was very responsive and professional. He honored his original quote although my problem took quite a while to resolve. He replaced my hard drive and rid my system of malware gremlins. I would definitely recommend him to a friend, and so I believe you too would be very pleased with his expertise.
Recently I took my laptop to Anthony Davilo the owner of Visage Technology Group hoping to get my laptop fixed. Not knowing what was wrong with my laptop, Anthony assessed my computer immediately and made sure to explain to me exactly what was wrong. The hard drive had failed and he upgraded it to a solid state drive. Anthony reloaded the OS onto it, put Windows 10 on my laptop, made sure I had an antivirus and that the updates were installed, and replaced my power adapter. I've had absolutely no problems with my laptop since. At Visage Technology Geoup I felt like a priority as opposed to other places like GeekSquad where it seemed like there was no rush to help me with my issue.
My PC had a virus and she fixed it really quick and she also opened the hard drive to remove the dust and cleaned it out thoroughly. She also fixed my laptop which also had a virus. People always seek her help when they have problems with their computers.
I called Nick because a folder was flashing a on my iMac. He came right away and quickly diagnosed it as a failing hard drive. He replaced at the same day! He was fast and professional. I'll be hiring again for all of my computer needs!
They fixed at first my daughter's MacBook, replaced a fried hard drive for a new one, upgraded operating system for a newer version and recovered back all my daughter's files from school and pictures, she's more than happy. A year after they made my Toshiba laptop faster adding memory, upgrading it to Windows 10 and an antivirus for a year.
Ray is very competent technical support person. He knows hardware and software and fixed my PC hard drive which was crashing and near its end of life. He recovered the data and copied all the windows, the programs, and data to new hard drive. Ray is pleasant to work with and is very reasonable. Highly recommend for any PC problem from hardware, software or virus removal.He was professional, courteous, and it was obvious he knew what he was doing.Overall, I highly recommend this technician.
Was very efficient and quick, had a bunch of viruses and my hard drive crashed. He gave me a new one at a super low cost. Very professional, with great followup to make sure everything was still working.
Very professional. They transferred my hard drive onto a universal back up
i've called merrell at logic observer a few times since i started having trouble with my laptop and so far with their services i've had a great deal of success. i tried to solve some problems on my own by buying a new hard drive to store my data on when the worst finally happened and my computer would not bootup. for a couple of days i tried getting the system to restore itself but it wouldn't fix itself. so i called my friend to help fix it, but still no success. he suggested i call merrell whom he knew worked in IT and in less than 18 hours, not only was my laptop back on and properly running, but my data was successfully backed up in case my computer has issues again. highly recommend their services for those in need of backing up precious data and just want simple peace of mind