FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We base our pricing on the amount of rooms in a home. Generally adding $15, $25, or $50 depending on the type of room. We also have a pet fee of $15 per pet, a smokers fee of $50, and a very rarely used extra dirty room fee that starts at $25. All fees are communicated with the client prior to starting service and must meet criteria to be considered. CleandUp offers a 5%-15% discount on recurring service based on the frequency.
- What is your typical process for working with a new customer?
When we first get in contact with you, we will ask some questions to get an idea of the home and your needs. We will settle on a date and be there at the agreed day and time! CleandUp prefers to keep things as brief and seamless as possible for you.
- What education and/or training do you have that relates to your work?
CleandUp has services hundreds of homes and been in business for 3 years. We are also OSHA certified through the IJCSA in several areas of cleaning and sanitation, including chemical safety and bloodborne pathogen safety.