About this pro
We had a rocky start yet it was clear he had a vision to correct design flaws in the original build that would prevent all future issues. We were looking forward to the completed project and possible future projects with Jim, however we were informed Tuesday 22nd that Jim had suffered a heart attack and passed away. We want it known he knew his trade and was very good at it. His experience and huge personality is a massive loss and we wish his family and friends well.Nov 23, 2016Verified
We had cabinets, counter tops, dishwasher and sink installed. He was late every day, had to borrow our tools. He "forgot" to put a rubber washer in the line when installing the dishwasher, we still have a leak at that spot of the drain and he didn't fasten down all of the counters. Not wasting our time to call him back as he will probably be late any way. We will be finishing this ourselves.Nov 10, 2016VerifiedJim M.'s reply
I am sorry for all the problems I ran into while working on your house. It clearly affected how things went. I appreciate your husband's patience and his understanding. I hope you enjoy your new kitchen !! Thank you for hiring me !!
Mr. McLaughlin was amazing! Although the job was simple, he took the time to actually show me how to fix my siding if I should need to again. He gave some great advice, and was a professional through and through. I will NOT hesitate to hire him again if there's something needing done that I cannot accomplish. You won't be disappointed if you hire him for your handyman job or more. Thank you!Nov 9, 2016VerifiedJim M.'s reply
Thank you for the kind words Jon and I appreciate the opportunity to be able to help you out.. Thank you
Always on time, very friendly seemed knowledgeable. Fix issue after follow up visit. Stands behind his work.Nov 4, 2016VerifiedJim M.'s reply
Thank you for the patience and the kind words !! I appreciate you for hiring me.Take care !!
He did some sealing we needed done on our roof due to a leak. Polite and courteous. Very affordable as well. We definitely use for future work.Nov 1, 2016Verified
Photos and Videos
- What should the customer know about your pricing (e.g., discounts, fees)?Small jobs are priced per job. Remodels are time plus materials because you don't know what your getting into until you start the demolition process and see what's under the surface. Termite damage, water damage, etc. New construction such as a new garage, new deck, room addition, etc. are so much a sq ft.
- What is your typical process for working with a new customer?Before starting I sit down with the new customer and explain every step of the project from start to finish so they have an idea as to what phase I'm in and what to look for moving forward. I break it down so they can see what I'm doing and why I'm doing it that way. I go over the cost in detail and explain the draw schedule( if there is one) so they know what it involves and where the money is going.
- What education and/or training do you have that relates to your work?All my training was hands on and I'm very experienced in all phases (commercial and residential) Mclaughlin Const. was started by my father in 1955. He built houses in Arkansas, Missouri and Oklahoma before settling In Dallas, Texas in the late 60's and working there until 1980 which was when Dallas was growing into one of the largest cities in the south. 20 years later he retired and I took over. Since that time I've worked on projects such as a blue jean store called "The County Seat" in malls from Florida to Kansas. I helped turn the old Naval Base on the island of Key West into condominiums in 1990 working as a metal stud and drywall journeyman. I opened a custom house framing company in Memphis, Tenn building homes that ranged in size from 1,500' to 12,000' in southwest Tenn and North west Mississippi during the 90's. In 1996 I went to work remodeling Walmarts, Sam's Clubs and Dollar Generals all over the USA until I decided I wanted to stay home. This so far has kept me home and I do good work so I can stay busy at home.