FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We do offer predefined packages which are listed on our website but we do offer customized options if these do not fit our clients needs. The big difference in pricing is we do not charge by the hour for coverage. The price listed on the package or the quote provided will be what is due.
- What is your typical process for working with a new customer?
The first step is to get a sense of what the customer has in mind. We offer many predefined packages for weddings but they do not always fit exactly what the couple needs. By learning what they want we can make recommendations based on our understanding of the couples vision for their wedding video.
- What education and/or training do you have that relates to your work?
Tom VanNevel the main videographer and editor received a Bachelor of Arts in Communication, with a focus in Electronic Media from Indiana University in 2005. To update his skill set he went back to school and earned a Master of Science in Digital Media from Valparaiso University in 2012. Miranda VanNevels background lends her more towards the business side of Avid Videographers. She graduated from Saint Mary's College with a Bachelor of Science in Computational Mathematics and is currently working on her Masters in Project Management.