FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We provide upfront, transparent pricing with no hidden fees. Diagnostic fees are disclosed in advance and may apply toward the total repair. We also offer competitive rates and occasional discounts.
- What is your typical process for working with a new customer?
We start by assessing the appliance and understanding the issue, then provide a clear estimate. Once approved, our technicians perform the repair efficiently and keep you informed throughout. After completion, we ensure the appliance is working properly and that you’re satisfied with the service.
- What education and/or training do you have that relates to your work?
Our technicians have hands-on training and extensive experience in appliance repair. They stay updated on the latest appliance models and repair techniques through ongoing training and manufacturer certifications to ensure reliable, high-quality service.”