Yes, you can definitely repair artificial grass. Common problems like tears, burns, or loose seams are often fixable. A pro can typically cut out the damaged section and replace it with a matching patch, blending it in so the repair is hard to spot.

To fix a dip, you'll need to pull back the turf, add and compact more sub-base material to level the area, and then re-secure the grass. This problem is often caused by ground settling or an uneven sub-base. A professional can help ensure the repair matches the original quality and prevents future sinking.

It typically takes a pro a few hours to a full day to fix artificial turf, depending on a few factors. For example:

• Extent of the damage: Repairing a small patch is much quicker than fixing a long, separated seam, and fixing a simple tear is faster than addressing burns, melted spots, or widespread wrinkling.

• Sub-base condition: If the ground beneath the turf is uneven, re-leveling will add time to the job.

• Site accessibility: Ease of access to the repair site with tools and materials can also affect the overall project timeline.

• Weather: Adhesives need dry conditions to cure properly, and extreme heat can make the turf difficult to work with.

Remember: The timeline for your project will vary based on many factors. Always ask your pro to provide an estimate.

When looking for a turf repair pro, make sure you complete the following steps:

• Verify their license and insurance: A reputable pro should have general liability insurance. Depending on the project's scope, they may also need a landscaping or contractor's license. Requirements vary by region, so it’s always a good idea to check local rules.

• Get several bids: A proper estimate should detail the costs of labor and materials, such as patch turf, seam tape, and adhesive. It should also clearly outline the scope of the repair work, from fixing a small tear to re-seaming a large section.

• Read their reviews: Look for reviews that mention durable, seamless repairs and good communication. Red flags include comments about mismatched turf patches, visible seams, or issues that reappeared shortly after the job was done.

• Look at their portfolios: Check their portfolio for before-and-after photos of jobs like yours. Pay close attention to how well the repaired areas blend with the surrounding turf — the best repairs are nearly invisible. This is also a good way to see their work on larger projects, like a full artificial turf installation.

• Check for warranties: Ask if they offer a workmanship warranty, which covers the quality of the repair itself. Materials like new turf patches or adhesives may also come with a manufacturer's warranty.

• Ask important questions: How will you ensure the patch matches my existing turf? What is your process for securing seams? Do you have experience with this type of turf damage?

There are several factors that might impact the cost of this project, including:

• Size and type of damage: A small, clean tear will generally cost less to fix than a large burn mark, a melted patch, or a section that's been torn up by a pet.

• Material matching: The cost can go up if your pro needs to source a specific match for your existing turf's color, pile height, and texture.

• Underlying base repair: If the damage affects the base layer underneath the turf, it will require additional repairs.

• Seam and edge work: Fixing separated seams or loose edges can be a labor-intensive process, especially if the issue runs along a long section.

• Project scope: For widespread issues or significant damage, the cost of multiple repairs be high enough that a new artificial turf installation is more cost effective.

After repair, artificial turf typically needs regular rinsing to remove debris and periodic brushing to keep the fibers upright. You should also clean spills promptly and inspect the repaired area to ensure it holds up. If you find you’re making frequent repairs, it might be time to consider a new artificial turf installation.