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Q & A

Answers to commonly asked questions from the experts on Thumbtack.

What is the best waterproof flooring for a basement?

There are several great options for waterproof basement flooring. For example, epoxy floors are waterproof but are thicker and sturdier than paint. Make sure the concrete substrate has been prepared for application. 

Tile is a designer’s dream, giving you a moisture-resistant surface that’s infinitely customizable. Rubber sheets or tiles are also good waterproof options, particularly for playrooms, workout areas or laundry rooms. 

Vinyl tiles and planks imitate wood or other materials very convincingly, provide moisture resistance and last a long time. And sheet vinyl is affordable and a great waterproofing solution for those in need of quick fixes.

What’s the best way to set up a consultation or an appointment with a general contractor during the COVID-19 pandemic?

To set up a consultation or appointment with a general contractor during the COVID-19 pandemic, start by performing an online search for local professionals near you.

Message the contractor, and see if they are willing to set up a video consultation call instead of an in-person site visit. With video chat, the contractor may be able to assess the scale of the project, give you better information on what needs to be done and perhaps provide an estimate. Be sure to discuss virtual payments, as well as general strategies for staying safe.

Can I use digital payments to pay for general contractor services?

Currently, many general contractors are using common digital payment services like PayPal, Venmo, Square Cash, Zelle, Google Pay and more. And more will likely adopt these and similar platforms as coronavirus continues to force companies to take on digital capabilities.

Contact general contractors beforehand to discuss whether they accept digital payments, and take all necessary measures to meet social distancing recommendations. You can also compare general contractors side-by-side online to see which ones accept digital payments.

Do general contractors offer remote or virtual services?

General contractors perform manual work and typically need to be present to complete their projects. However, if you come across a profile that states the contractor is offering remote services, ask what those services include. You can also ask if they can perform a consultation via video call and if they can do the job while following guidelines from the CDC and local agencies.

Does a general contractor need to enter my home?

Provided the project is located inside your home, completing the job would require a general contractor to enter your home. But if your project is located outdoors, a general contractor will likely not need to enter your home. Discuss your options with general contractors in your area before hiring.

Are there ways to be safe if I hire a general contractor when social distancing?

If you decide to hire a general contractor, avoid any physical contact, don’t shake hands, keep 6 feet of distance between you and the pro and sanitize all involved surfaces. Also, use digital platforms to communicate and make payments.

How can I find out if a general contractor is considered an essential COVID-19 service provider?

To find out whether a general contractor is considered essential in your area during the current coronavirus pandemic, visit your city or state’s government website, which will have information on essential services.

Find information on national recommendations by visiting CISA’s Identifying Critical Infrastructure During COVID-19 webpage. However, not all jurisdictions follow CISA’s definitions of critical infrastructure. 

Reviews for Ashburn basement professionals
It was great working with Antonio during the renovation of the basement for one of my clients. He cares about the quality of his work and also went beyond the call of duty and beyond our expectations in several areas of the project to ensure the solidarity of the job and potential hazards in the future. The home we worked on was aged and had alot of existing issues. As a designer, I will work with him again. My client and I are both pleased.
Renaissance ContractorRenaissance Contractor
Alexander B.
I was in a jam and needed to replace the lower 12”-18” of the walls in my basement due to water damage. I had a number of contractors stop by to give me quotes, but what sold me about JJ was their attention to detail and the creative solutions they offered during their initial walkthrough. Not only did they quote a very reasonable price, but they also offered to take care of other items in my basement as well (e.g., see before/after photo of my wet bar). They showed up on time every day, worked full days, and were done within a week. They were respectful of our furniture/toys/junk by covering them with protective tarps throughout their work. And perhaps most importantly, they were very inclusive with us during their time here so we were able to weigh in on decision points that impacted design, function, and price. Upon completion, they encouraged me to inspect every aspect of their work to ensure I was satisfied and even offered to come back later in case I ever spotted something of concern, which gave me great confidence in their work product. In summary, I would strongly recommend them to anybody.
Matthew A.
Tony and his team did a phenomenal job transforming our 500 sq foot basement (ie. Concrete box) into a warm & inviting family space with a gorgeous bathroom, well-thought our storage areas and hidden laundry space. Tony is very competitively priced, BUT unlike other contractors, he provides extremely high- quality work. He is meticulous and a perfectionist which means you will LOVE what you get when you work with him. He went above & beyond in a few ways for our project—he completely re-worked our plumbing to move our laundry giving us more open square footage (an entire extra wall of space) and making the space much more aesthetically pleasing—-including reworking our boiler & radiator system (solving an issue that not even our heating & plumbing guys could fix!!!), he leveled the floor (which was beyond what we expected), and re-did all of our electrical to bring it up to code—all on top of finishing the basement & creating a new bathroom where one previously did not exist. While our project was a little delayed in finishing, it was well-worth working with Tony because of how nicely the space turned out, how easy and professional him and his teams are, and how smart he is. Basically, he doesn’t cut corners, skimp on materials, nor rip his customers off. I would highly recommend working with Tony and definitely will hire him in the future. He’s very responsive and also just a nice guy who we felt could be trusted without us being in the house too (which is important)!
Renaissance ContractorRenaissance Contractor
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