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3 near you

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Q & A

Answers to commonly asked questions from the experts on Thumbtack.

What is the best waterproof flooring for a basement?

There are several great options for waterproof basement flooring. For example, epoxy floors are waterproof but are thicker and sturdier than paint. Make sure the concrete substrate has been prepared for application. 

Tile is a designer’s dream, giving you a moisture-resistant surface that’s infinitely customizable. Rubber sheets or tiles are also good waterproof options, particularly for playrooms, workout areas or laundry rooms. 

Vinyl tiles and planks imitate wood or other materials very convincingly, provide moisture resistance and last a long time. And sheet vinyl is affordable and a great waterproofing solution for those in need of quick fixes.

What’s the best way to set up a consultation or an appointment with a general contractor during the COVID-19 pandemic?

To set up a consultation or appointment with a general contractor during the COVID-19 pandemic, start by performing an online search for local professionals near you.

Message the contractor, and see if they are willing to set up a video consultation call instead of an in-person site visit. With video chat, the contractor may be able to assess the scale of the project, give you better information on what needs to be done and perhaps provide an estimate. Be sure to discuss virtual payments, as well as general strategies for staying safe.

Can I use digital payments to pay for general contractor services?

Currently, many general contractors are using common digital payment services like PayPal, Venmo, Square Cash, Zelle, Google Pay and more. And more will likely adopt these and similar platforms as coronavirus continues to force companies to take on digital capabilities.

Contact general contractors beforehand to discuss whether they accept digital payments, and take all necessary measures to meet social distancing recommendations. You can also compare general contractors side-by-side online to see which ones accept digital payments.

How can I find out if a general contractor is considered an essential COVID-19 service provider?

To find out whether a general contractor is considered essential in your area during the current coronavirus pandemic, visit your city or state’s government website, which will have information on essential services.

Find information on national recommendations by visiting CISA’s Identifying Critical Infrastructure During COVID-19 webpage. However, not all jurisdictions follow CISA’s definitions of critical infrastructure. 

Do general contractors offer remote or virtual services?

General contractors perform manual work and typically need to be present to complete their projects. However, if you come across a profile that states the contractor is offering remote services, ask what those services include. You can also ask if they can perform a consultation via video call and if they can do the job while following guidelines from the CDC and local agencies.

Reviews for Ashburn basement professionals
Thumbtack Customer
I hired Keith and his crew for a basement renovation. Keith was prompt, courteous and provided good communication through the process. Basement was completed to spec with great results.
RK Builders Inc.RK Builders Inc.
Amy H.
Finished our basement quickly and flawlessly. Josh was a great communicator - and the crew was punctual. We love the room! Highly recommend.
Simpson ContractingSimpson Contracting
Thumbtack Customer
We had an issue with the floor joists in our rehabbed 100 year old home causing the main floor to sink over time. There was also a cracked joist near the stairwell in the basement that was not repaired sufficiently. Kevin was not the first contractor that looked at our home, but I was very impressed with his input on the project, and his plan to make the repairs. He also said he could do the project for about 1/2 of the time and money the first contractor quoted us. They came early on the day they said they would come, and finished the work by noon. The floor is raised back up level where it should be, and everything looks solid and secure. Their choice of materials and the work done to install them looks top notch. I am very satisfied with their work and professionalism, and they will be the first call I make next time I need some work done in our home.
KH Interiors, LLCKH Interiors, LLC
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