Robin E. says, "I was very happy with the service that Stephen provided. The price was very reasonable and affordable. He has a clean, well maintained vehicle, that comfortably seats 6 people, with one riding as a front passenger.
I hired Stephen to drive me and 5 of my girlfriends from Baltimore County to Nationals Stadium for a concert. He was on time to pick us up and his communication prior to the event was great. Without issue, he drove us to DC while we were under a tornado watch, with the weather expected to hit directly in DC. He was very professional and calm throughout the drive there.
When we were dropped off he said to call him after the concert to arrange where to pick us up. When I called he said he would be there as soon as he could. I sent him my location via text as we waited outside of the venue. Then it started to rain pretty hard, so I called Stephen again to see how far away he was, and this occurred several times. It was about an hour before he was able to pick us up. This is the only reason I didn't give him 5 stars. But I have learned that I need to make a better plan for pickup in these situations. I understand that driving in DC isn't easy, especially when there is an event going on. I had made the assumption that he would at least be somewhat close by to the venue toward the end of the night so that he could get to us sooner than he did. By that time we were all soaked because it had poured down rain. We weren't able to go back into the venue, but again, if ever I do something like this again, I'll stay inside the venue until I know our ride is there, or until they kick us out. The venue had long closed its doors by the time it started raining so we couldn't even try to go back inside.
I would use his services again in the future, but I'll be sure to communicate a better plan for pickup and verify that he will be able to get us in a timely manner."See more