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Top Rated Epson Printer Support Services Around Ashburn, VA
John, U R Geeks, did a great job of solving my computer's problems. He cleaned-up viruses and malware. He also fixed my printer problems. The cost was very reasonable, and John makes you feel good to be a client.
I had a great experience with Bary providing me IT support. He set-up my business network. Configured and setup my desktops and my network printer.
I hired Charles after reading his profile. Impressed enough with his credentials. He installed a Canon PIXMA MG6600 wireless printer which I could not understand how to. Turns out, the printer was defective, and Charles had to come out for a second trip to complete the installation. But he handled EVERYTHING including talking to Canon tech support (the second printer came with a printer head part that should have been installed) and he even boxed up and sent the first printer back for me. He was extremely helpful in showing me how to operate the printer, and answered all my questions too. Even showed me a few tricks as well. The price was VERY reasonable. I am so pleased I found him. Nice to know I have a dependable knowledgeable computer except I can call for all my computer problems. You would be EXTREMELY wise to hire him!
Justin is professional, he is friendly and highly competent. I strongly recommend his services for your computer and IT issues. Justin is a skilled desktop technician and has good working knowledge and understanding of small business networks and servers, even VOIP phones, printers, windows and mac and just about any IT issue you can throw at hime. He is an honest and principled professional with a strong business ethics and he will quickly and easily win your trust. He works quickly, he is punctual and he will get the job done right the first time! I have hired Justin for various IT issues - desktop problems, virus removal, printer setup, VOIP phone setup, new workstation setup and more. Issues are 100% resolved and I am 100% satisfied. Without a doubt, i'll be hiring him again!
I had two printers that needed repair, and I brought them to K&K Computers. The owner of the company was very friendly. Within the first day, I was informed that one of the printers was not worth repairing as it would cost more to repair it than to buy a new one (most people would say they already knew this, but the cost of ink made me believe repairing an old printer would be worth it). I was charged a diagnostic fee of $45 to learn this (which is explained up-front in their fee explanation). K&K then continued working on my other printer for another week, purchasing the new printhead which needed to be repaired. After two weeks of trying to fix the second printer--sitting on the phone with Epson people and trying various methods to resolve the problem, he rendered the printer not worth saving, as it would be more expensive than the printer itself. Although K&K Computers did not return a fixed printer to me, I give them 5 stars for working so hard, spending so many extra hours trying to resolve my printer's issues and only charging me that initial diagnostic fee per printer and the cost of the printhead ($120 total) when any other working person would charge by the hour. I was also very happy with the professionalism, the friendly demeanor, and the quick responses K&K had when I asked many questions throughout the process. He also offered additional help with my printer(s) in the future if I ever had any questions.
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We had them come out to set up our new wireless printer and they did a great job. A day or two later I couldn't print so I contacted them. It turned out that the email I was trying to print had a program in it that was locking up the printer. Qais Husseini contacted me by phone and remotely fixed the problem. He also gave me an important tip to avoid this problem in the future. This is the second time we have used The Geek. The first was to set up our new laptop. They have always been great, very responsive, and very customer-oriented and friendly. We HIGHLY recommend them. Service couldn't be better. They are very friendly and profesional. We HIGHLY recommend them!!