What does a hot tub or spa service typically include?
A hot tub service usually involves a full cleaning, water chemistry balancing, and a filter check or replacement. A pro will also inspect key components like the pump, heater, and jets to make sure they’re running properly. Regular checks by a professional can help prevent the need for major hot tub and spa repair down the road.
How often do hot tubs and spas need to be serviced?
Experts recommend that you schedule professional hot tub and spa services at least once a year. This ensures a thorough cleaning and inspection of all components, like the jets and pump. Regular servicing can help maintain water quality and extend the life of your spa.
What questions should I ask before hiring hot tub and spa services?
Before hiring someone to work on your hot tub or spa, you can ask:
Are you licensed, bonded, and insured?
What experience do you have with my specific tub brand and model?
Do you offer any additional services I should know about, such as emergency service, repairs, or hot tub moving?
How do you structure your pricing, and can you provide a detailed estimate before work begins?
Do you offer a warranty or guarantee on parts, labor, and services?
Can you provide references or point me to reviews from recent customers?
How can I tell if I need to service my hot tub or spa?
You can tell it's time to service your hot tub or spa when you experience:
Cloudy or smelly water. The water stays murky, foamy, or has an unpleasant odor even after you’ve balanced the chemicals and cleaned the filter.
Temperature problems. The water won’t get hot, takes too long to heat up, or the temperature is inconsistent.
Weak jet pressure. When the jets feel weaker than usual or stop working entirely, you might have a clog, a failing pump, or an air lock in the system.
Strange noises or error codes. Loud grinding, whining, or humming sounds from the motor can point to a serious issue. Error codes on the control panel also may mean you need professional hot tub and spa repair.
Visible leaks. If you notice the water level dropping quickly or find puddles around the spa’s cabinet, you likely have a leak that needs to be fixed.
How do I prepare for hot tub or spa servicing?
Before a professional arrives to work on your hot tub or spa, it's a good idea to:
Clear the area. Remove any furniture, toys, or debris from the path to the hot tub and the area immediately surrounding it. This gives the pro a safe, clear space to work.
Ensure access. Make sure there's a clear path to the hot tub’s equipment panel and that your pro can easily reach a water source and electrical outlet. Unlock any gates or doors they'll need to pass through.
Secure pets and children. For everyone's safety, please keep children and pets away from the work area during the appointment. This helps prevent accidents and allows your pro to focus on the job.
Share key details. Be ready to provide the make and model of your hot tub and describe any issues you're experiencing. If you need a specific service like hot tub and spa repair, confirming these details beforehand can help your pro bring the right tools and parts.
Ask about draining. Check with your pro before your appointment to see if you need to drain the hot tub. Some services require an empty tub, and draining it in advance can save a lot of time.