What’s the best way to set up a consultation or an appointment with a house cleaner during the COVID-19 pandemic?
The best way to set up a consultation with a house cleaner during the COVID-19 pandemic is by using virtual, online tools. Start by performing an online search for local house cleaners. Message them to set up either a phone call or video call to perform a consultation. During this call, they can give you recommendations and may be able to estimate the cost of their services. Be sure to discuss whether they accept virtual payments and any precautions they can take to perform the job safely.
Are there ways to be safe if I hire a house cleaner when social distancing?
If you hire a house cleaner to clean the inside of your home, do not make physical contact. Stay at least 6 feet apart at all times, sanitize any surfaces after cleaning and wash your hands thoroughly. Exchange all payments digitally instead of with cash. When contacting a house cleaner, put a plan in place to ensure everyone's safety.
How can I find out if a house cleaner is considered an essential COVID-19 service provider?
A house cleaner is generally not considered an essential service sector during the coronavirus pandemic. To find out which services are considered essential, visit your city and state government, and read their guidelines. A national list of essential service providers can be found on CISA’s Identifying Critical Infrastructure During COVID-19 site. This webpage lists 16 different infrastructure sectors considered to be essential. However, not all jurisdictions follow CISA’s definitions of critical infrastructure.
Can I use digital payments to pay for house cleaning?
Not only do many house cleaners accept digital payments through platforms like Zelle, PayPal, Square Cash, Google Pay, Venmo and more, but this may become more common as the COVID-19 pandemic pushes more service workers to digitize. This means you can pay your house cleaner without making physical contact or handling money.
If cleaning is absolutely essential during the current crisis, consult with the house cleaner beforehand to ensure a safe monetary transaction that complies with current government guidelines and recommendations for social distancing.
Does a house cleaner need to enter my home?
Yes, in almost all cases a house cleaner needs to enter your home. However, a cleaner may not need to enter your home if they are solely cleaning outside areas.
There may be some cases in which a cleaner is necessary. If so, take precautions — avoid being in the same room, make no physical contact, sanitize any surfaces and pay through a digital service instead of using cash.
Do house cleaners offer remote or virtual services?
House cleaning is generally done in person, but some may be willing to offer remote services. If you find a house cleaner’s profile that states they’re offering remote services, contact the pro to talk about your options.
If you’d rather hire a house cleaner to clean your home when the pandemic is over, you may be able to book an appointment at a later date. Start by comparing local house cleaners in your area side-by-side.
How much does it cost to deep clean a house?
Deep cleaning a house goes beyond the surface level to clear out the dust, grime and gunk that’s collecting on the fan blades, hiding in the blinds, and built up inside the refrigerator drawers. Deep cleaning of a home or apartment costs more than regular house cleaning because it takes more time, effort, and cleaning products. You may choose to have a deep cleaning once or several times a year in addition to your standard cleaning services. You may have a one-time deep cleaning to prepare for company or to clean after a house party. Companies may charge an hourly rate or a price per square foot, or may offer you a flat rate after they have visited your home and estimated work time. The national average house cleaning price is $110-$150, with rates ranging higher for deep-cleaning services. Here are some examples of how a company may calculate their deep-cleaning prices:
- 10 cents per square foot (compared with 5 cents per square foot for standard house cleaning).
- $300 for a 3,000-square-foot home.
- $25 per hour per worker for deep-cleaning services.
What should I ask a house cleaner or maid before hiring them?
There are many questions to ask a cleaning service before you hire them to make sure they’re the right fit. These questions might include:
- How much do you charge?
- How do you set your prices -- per hour or per square foot? Or, do you charge a flat rate?
- What is your past work experience? Can I see a list of references?
- Are you accustomed to working with different home or apartment types and sizes?
- Can you work with children or pets in the house?
- What types of cleaning products do you use?
- Do you bring your own cleaning supplies and products?
- How often can you clean my home?
- Is there anything you recommend I do (or don't do) to my home before you arrive?
For more tips on how to hire the best maid or house cleaning service, read our smart hiring guide.
What is included in a deep house cleaning vs. a basic house cleaning?
A basic house cleaning typically includes tasks like carpet cleaning, wiping countertops, taking out the trash, doing the laundry and washing dishes. A deep house cleaning is a much more involved process, where all aspects of the home are given full attention for a cleanout. In a deep house cleaning, the cleaners will wet-wipe everything from door frames to light switch plates, making sure to also clean walls, windows, air vents, ceiling fans, furniture and more.
How do I choose the best house cleaning service?
When searching for the best house cleaning service near you, consider the depth of your cleaning needs, your budget and the size and condition of your home. Read reviews from verified customers of any cleaning service that you’re looking to hire. Also, check out the reviewers’ photos and do background checks on reviewers to ensure they’re not employed by established cleaning firms or maid agencies.
When viewing house cleaners on Thumbtack, you might see a Top Pro badge. This indicates that the service is one of the most popular and highly-rated professionals using the platform.