House Cleaning

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Q & A

Answers to commonly asked questions from the experts on Thumbtack.

What’s the best way to set up a consultation or an appointment with a house cleaner during the COVID-19 pandemic?

The best way to set up a consultation with a house cleaner during the COVID-19 pandemic is by using virtual, online tools. Start by performing an online search for local house cleaners. Message them to set up either a phone call or video call to perform a consultation. During this call, they can give you recommendations and may be able to estimate the cost of their services. Be sure to discuss whether they accept virtual payments and any precautions they can take to perform the job safely.

Can I use digital payments to pay for house cleaning?

Not only do many house cleaners accept digital payments through platforms like Zelle, PayPal, Square Cash, Google Pay, Venmo and more, but this may become more common as the COVID-19 pandemic pushes more service workers to digitize. This means you can pay your house cleaner without making physical contact or handling money. 

If cleaning is absolutely essential during the current crisis, consult with the house cleaner beforehand to ensure a safe monetary transaction that complies with current government guidelines and recommendations for social distancing.

Are there ways to be safe if I hire a house cleaner when social distancing?

If you hire a house cleaner to clean the inside of your home, do not make physical contact. Stay at least 6 feet apart at all times, sanitize any surfaces after cleaning and wash your hands thoroughly. Exchange all payments digitally instead of with cash. When contacting a house cleaner, put a plan in place to ensure everyone's safety.

How can I find out if a house cleaner is considered an essential COVID-19 service provider?

A house cleaner is generally not considered an essential service sector during the coronavirus pandemic. To find out which services are considered essential, visit your city and state government, and read their guidelines. A national list of essential service providers can be found on CISA’s Identifying Critical Infrastructure During COVID-19 site. This webpage lists 16 different infrastructure sectors considered to be essential. However, not all jurisdictions follow CISA’s definitions of critical infrastructure.

Does a house cleaner need to enter my home?

Yes, in almost all cases a house cleaner needs to enter your home. However, a cleaner may not need to enter your home if they are solely cleaning outside areas. 

There may be some cases in which a cleaner is necessary. If so, take precautions — avoid being in the same room, make no physical contact, sanitize any surfaces and pay through a digital service instead of using cash.

Do house cleaners offer remote or virtual services?

House cleaning is generally done in person, but some may be willing to offer remote services. If you find a house cleaner’s profile that states they’re offering remote services, contact the pro to talk about your options. 

If you’d rather hire a house cleaner to clean your home when the pandemic is over, you may be able to book an appointment at a later date. Start by comparing local house cleaners in your area side-by-side.

Should I hire a move-out cleaning service or do it myself?

You may benefit from hiring a professional move-out cleaning service, depending on your budget, time frame and whether you will be getting a deposit back. Hiring a cleaning service takes the stress out of your move. But if you’ve had your house regularly deep-cleaned, or if your landlord will charge you for cleaning anyway, you can save costs by DIY-ing it.

What is the difference between a housekeeper and a house cleaner?

Although some house cleaning and housekeeping duties might overlap, a house cleaner is charged with the top-to-bottom cleaning of a home. House cleaner duties typically include basic and deep house cleaning, such as washing and sanitizing countertops, floors, tubs, toilets, kitchens and more.

Housekeepers or maids are hired to lightly clean and maintain certain aspects of the home. This might include dusting, washing dishes, changing sheets, doing some meal preparation and restocking the client’s groceries and personal care products.

It’s also worth noting that a housekeeper or maid is usually one individual employed to a home (sometimes hired as a live-in), while a house cleaner is oftentimes accompanied by a team of cleaners. 

What are the different types of house cleaning services I can get?

There are several services offered by professional house cleaning companies, each suited for a different purpose. These services include:

  • Standard cleaning, which is a basic cleaning typically done on a weekly or monthly basis;
  • Deep cleaning, which is a detailed cleaning with more intensive work than a standard clean;
  • Move-in and move-out cleaning, which is a detailed service preparing a home for residents moving in or out;
  • Green house cleaning, which is a service that uses eco-friendly cleaning supplies and products. 

Aside from the type of cleaning services available, homeowners may also choose daily, weekly, monthly or one-time services.

How much should you tip maids or cleaning services?

Tipping between 15 and 20 percent is considered an appropriate tip for maids and house cleaners — just as it would with a barber, food delivery driver or taxi operator. During the holidays, you might want to consider tipping a bit more. 

It’s important to note that some housekeeping and maid services might include a tip within the service fee, which should be explained to you in the service contract. Talk to house cleaners in your area to find out what's included in their fees.

Reviews for Ashburn house cleaners
Daniel W.
L&A House Cleaning went above and beyond! The house looks and smells clean and fresh. The attention to detail was second to none! I will definitely use them in the future!
L&A house cleaningL&A house cleaning
Tiffany B.
Did a great job cleaning! Working nights with baby on the way makes it difficult to keep the house clean. Did a wonderful job and house looks sparkling. Highly recommend.
Executive Cleaning LLCExecutive Cleaning LLC
Archana R.
It was a deep cleaning should clean the whole house , she perfectly cleaned my bathroom and bed rooms and hall but was terrible at cleaning the kitchen Did not clean anything and left the kitchen dirty
Kim’s Cleaning ServicesKim’s Cleaning Services
Melinda F.
Paula is is a lovely young lady who is a wonderful house cleaner. She is pleasant, efficient, hard working, self motivated and easy to have in our home. She’s kind to our animals. She was helpful to me in a special cleaning project. Our home is filled with antiques and delicate objects. Our house benefits from her weekly careful attention and cleaning. I highly recommend her as a house cleaner.
Weimer's Cleaning ServicesWeimer's Cleaning Services
Emily H.
Aline did an amazing job! My house is super clean and smells great! We are looking forward to monthly cleanings :)
Roush Cleaning ServiceRoush Cleaning Service
Patty B.
I was absolutely amazed at the job they did cleaning my house. I am happy beyond belief. I’ve had my house cleaned before and it was not comparable to the job Rousch did. Outstanding. You won’t be disappointed.
Roush Cleaning ServiceRoush Cleaning Service
Ryan P.
T-Riffic-Homes cleaned our house top to bottom. So clean, very professional, and competitive price! Highly recommend.
Shining Homes LLCShining Homes LLC
Abby J.
These girls went above and beyond my expectations for clean! They got to all those neglected areas of my house that I just don’t make a priority when I clean. My house has never smelled or looked better!
MaidinKC LLCMaidinKC LLC
Annie N.
5 stars my house has never been so clean. They are wonderful!
DK Organizing & CleaningDK Organizing & Cleaning
Gary G.
I recently hired Rousch Cleaners for a deep clean on my house. When I walked in tonight my house smelled and looked amazing! Their attention to detail on cleaning the floors, bathrooms, kitchen and all other parts of our home was obvious in the excellent condition in which they left it. I highly recommend them.
Roush Cleaning ServiceRoush Cleaning Service
JoAnn R.
House looks, feels and smells wonderful. Our first cleaning and we are very pleased.
K&J Specialty Cleaning LLCK&J Specialty Cleaning LLC
Mandy L.
We loved how our house looked after it was cleaned. They did an awesome job!!
Golden & Shine cleaning servicesGolden & Shine cleaning services
Alicia M.
Our house has literally never been cleaner! The attention to detail and thoroughness they put into deep cleaning our home was amazing. I would highly recommend DK Organizing & Cleaning!
DK Organizing & CleaningDK Organizing & Cleaning
Janie G.
Prior to the cleaning, Josie was very professional, pleasant and thorough in explaining about her company and what they do. Then after Trina and Devin cleaned, our house smelled so good and it "sparkled" Besides doing a great job, they were friendly and accommodating . We are very pleased with BEDAZZLE, and would recommend them to anyone wanting a clean house!!
Bedazzle Cleaning, LLCBedazzle Cleaning, LLC
Michelle M.
Kim did an excellent job cleaning our house! We are planning to schedule more regular cleanings with her - I would highly recommend Kim.
Kim’s Cleaning ServicesKim’s Cleaning Services
Ina I.
Veronica did a great job cleaning my whole house! She worked quickly but was ver thorough to make sure everything I needed cleaned was done.
Cleaning Maids In & Out, LLCCleaning Maids In & Out, LLC
Audrey D.
I had the Roush’s come out last week for a "deep cleaning". I was so impressed with the cleaning they provided. Their attention to detail and care in cleaning is phenomenal. My house has never been this clean and I am so happy I found them. I am so looking forward to having them now come out on a monthly basis from now on. If you want your house to sparkle I highly recommend using them for your next cleaning!
Roush Cleaning ServiceRoush Cleaning Service
Marie J.
R.A. Came in and did a great job cleaning my house from top to bottom! Highly recommend.
R.A cleaning ServicesR.A cleaning Services
James S.
R A Cleaning service did a deep clean on my home and they were great. My house has not been this clean since I moved in 4 years ago. Thank you, RA for a great job.
R.A cleaning ServicesR.A cleaning Services
Deanna H.
They completed a thorough deep cleaning to. Y house to get it ready to sell. I couldn’t be happier with the job!
Mendoza Commercial & Residential Cleaning ServicesMendoza Commercial & Residential Cleaning Services
Megan L.
I hired roush for a deep clean on my house and they exceeded my expectations. My house feels so amazing! They were print, took the time to come look at my house before to tailor the price to the work needed. would definitely recommend!
Roush Cleaning ServiceRoush Cleaning Service
Joseph H.
We were on a tight schedule with wanting our new house cleaned after we took possession but before the movers arrived. They were able to work with our schedule and showed up on time. They did an excellent job cleaning the house and at a good price. I would use them again.
R&M House Paint and CleaningR&M House Paint and Cleaning
Lindsay C.
They did a wonderful job and we’re really excited to have their help. Our house looked cleaner than ever!
Kim’s Cleaning ServicesKim’s Cleaning Services
Jennifer P.
Alexas Cleaning Services does a fantastic job. They are lovely women who really pay attention to details. I am thrilled they are cleaning our house every week. They are wonderful!!
Alexas cleaning servicesAlexas cleaning services
Scott m.
This was the first time Heather cleaned for us. We were coming back from vacation, and were to have company the next day. It was so refreshing to come home to a clean house.
Clean Bright Cleaning ServiceClean Bright Cleaning Service
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What you need to know about house cleaning companies & services.

Professional cleaning services vary depending on the company, but they all have the same goal: relieve the homeowner from the burden of day-to-day and special occasion cleaning tasks. 

Common cleaning services.

Here are just a few house cleaning chores that professional cleaning services offer:

  • Window washing
  • Oven cleaning
  • Fridge cleaning
  • Cobweb removal
  • Floor sweeping and mopping
  • Vacuuming
  • Toilet, shower and tub cleaning
  • Bed linen replacement
  • Pet hair removal
  • Blinds and baseboard dusting 
  • Blinds and baseboard dusting Blinds and baseboard dusting 
  • Countertops, furniture and cabinet cleaning

What are the different types of house cleaning?

There are several services offered by professional house cleaning companies, each suited for a different purpose. Some of the most popular types of house cleaning include:

  • General or regular cleaning, which is a basic cleaning typically done on a weekly or monthly basis
  • Deep cleaning, a detailed cleaning with more intensive work than a standard clean.
  • Move-in and move-out cleaning, another detailed service that prepares a home for residents moving in or out.
  • Green house cleaning, which is a service that uses environmentally friendly cleaning supplies and products.

Aside from the type of cleaning services available, homeowners may also choose daily, weekly, monthly or one-time house cleaning services.

Benefits of hiring house cleaning services.

Hiring a house cleaning service allows you to enjoy your home and focus on doing other tasks. Whether you have a demanding job, are juggling the needs of a large family or just want to experience the serenity of a clean home, hiring a house cleaning service can help. 

Questions to ask house cleaners.

Before you hire a house cleaner, be sure to ask them a few questions. For example:

  • What’s included in your services?
  • Do you charge extra for any other cleaning services?
  • Are you comfortable working in homes with pets?
  • How flexible is the cleaning schedule? For example, can we skip a few days or a week if we are away on vacation?
  • Do you have any specific cleaning recommendations for my home?
  • Will you bring cleaning equipment and cleaning products, or will you use mine?

How to get house cleaning cost estimates.

You can get a variety of price and cost estimates from house cleaners near you on Thumbtack. Here, you'll find a number of professional cleaning services as well as their reviews from customers, photos of homes they’ve cleaned and more details about their services. 

How to find the best house cleaners near you.

Finding the best house cleaning services is a matter of figuring out what you need and finding a professional who meets your requirements. Start by choosing house cleaners with high ratings and mostly positive reviews. Then, get price estimates from several cleaners near you.

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