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Q & A

Answers to commonly asked questions from the experts on Thumbtack.

What’s the best way to set up a consultation or an appointment with a mover during the COVID-19 pandemic?

If you’re trying to set up a consultation or an appointment with a mover during the COVID-19 pandemic, make sure to use digital tools to avoid exposure. When searching for movers online, ask if they’d be willing to do a video chat to assess the size of your move. This will be in place of the typical “walk-through” they perform, and they may be able to give you a price quote. You can also discuss safe strategies for completing the job during your call or video chat.

Are there ways to be safe if I hire a mover when social distancing?

If you decide to hire a mover, consider making adjustments to accommodate current guidelines. This may involve staying outside while the mover works inside your home or letting the mover handle only parts of the move.

It’s important to follow social distancing guidelines while performing any service work. For example, do not make physical contact with the movers, maintain at least 6 feet of distance between you at all times, and use digital payments instead of cash or a check.

How can I find out if a mover is considered an essential COVID-19 service provider?

Your local city or state’s government website is a great resource if you’re trying to figure out whether a mover is considered an essential service provider during the COVID-19 pandemic.

For a source of national guidelines, visit the CISA website’s Identifying Critical Infrastructure During COVID-19. On this page, you’ll find 16 categories of critical infrastructure sectors. But note that some -- not all --  jurisdictions follow CISA’s definitions of critical infrastructure. 

Can I use digital payments to pay for moving services?

Most local moving companies are likely to accept some form of digital payment. Particularly with the COVID-19 pandemic, more companies are likely to conduct transactions through platforms like PayPal, Zelle, Square Cash, Venmo, Google Pay and more. 

To ensure the mover accepts a platform you can use, you can peruse the mover’s online profile and see what is listed there. You can also ask the mover about payment policies during a consultation call.

Does a mover need to enter my home?

A mover will likely need to enter your home -- unless you’ve placed all of your belongings outside beforehand. To stay safe during the COVID-19 pandemic, you might to consider keeping all (or most) of the work outside and/or having at-risk individuals leave the house while the movers work. 

You can minimize exposure by doing a preliminary walk-through by video call instead of in person. Discuss your options with the top movers near you before hiring one.

Do movers offer remote or virtual services?

Movers generally need to be present to do their job. But if you come across a mover’s profile that states they’re offering remote services, you can contact them to see what those services include. 

How much does it cost for long-distance movers?

Long-distance movers transport your belongings across the country for you. No more renting a trailer and road-tripping from state to state with your entire house hitched to your bumper. Long-distance movers make the move happen so you can fly to your new home, suitcase in hand, and wait for your furniture to arrive. Nationally, the average price range for long-distance movers is $1,490-$2,230. The distance you are moving and the number of cubic feet the movers have to transport will both affect cost. Another factor in long-distance moving costs is whether you choose to pay for an exclusive move or a consolidated move.

In an exclusive move, which is more expensive, your belongings are the only cargo on the moving truck. The movers travel directly to your new house and deliver your belongings on a scheduled day. A consolidated move is more affordable because the movers transport your belongings along with those of other people, saving them time and gas — which means you save money. The downside is that your belongings typically arrive with a two-week delivery window rather than on a prescheduled day. Read reviews to make sure you can trust the company with your possessions to ensure a peaceful moving process.

Can you move furniture by yourself?

You might be able to move smaller items like nightstands, small desks, chairs and small tables by yourself. However, it’s best to get a professional mover near you to move larger items such as couches, dressers, armoires and televisions. 

If you do decide to move furniture by yourself, carefully lift and lower items and take your time.

How do I protect my furniture when moving?

To protect furniture when moving, get furniture protectors. These will help cushion accidental impacts that may occur while making your way through tight spaces. You can also use furniture sliders for hardwood floors, which can make moving heavy or awkward furniture across your floors a lot easier than lugging it all the way. 

A professional mover near you will likely have these and other moving equipment to ensure your furniture remains intact and doesn’t damage your new — or old — home.

Can you hire movers to move one item?

Yes, you can hire movers to move one item. Single-item movers are usually more than happy to give you a quote, which will likely be based on a few factors.

One of the primary things to take into consideration is the number of movers it takes to move one item. For instance, if you want to move one item of furniture, it may take several movers — particularly if it is a challenging move involving multiple floors.

Contact single-item movers near you to find out what services they offer, and get free estimates.

Reviews for Sterling Heights movers
Lynn H.
The movers were great! Would highly recommend. Very polite on time and moved everything quickly.
Manny’s Moving and Delivering, LLCManny’s Moving and Delivering, LLC
Terry C.
We Care Movers did an excellent job moving all the big furniture for me. Will recommend them to anyone I know needing movers. Thank you very much Darnell for a great job!
We Care MoversWe Care Movers
Kristen C.
Marvin and his team were above and beyond what we expected. We moved from Sterling Heights all the way to Traverse City. Professional, thorough, quick, and handled our stuff with care. We will ABSOLUTELY use Alpha Moving again when we decide to move into a house. If you're looking for a moving company, local or long distance, these are your guys!
Alpha Moving CoAlpha Moving Co
Linda K.
Bishop contacted me morning of move as promised. Arrived at agreed upon time. Protected furniture that needed to be moved. Promptly delivered to recipient. Very happy with service.
Flat Rate Athletic Movers /Clean Up CrewFlat Rate Athletic Movers /Clean Up Crew
Thumbtack Customer
Movers arrived ahead of schedule and moved my furniture to its new location without any major mishap. Would highly recommend their business to anyone in need of their services.
We Care MoversWe Care Movers
Thumbtack Customer
Three stops while moving, great job.
We Care MoversWe Care Movers
Saihema v.
Metro smart movers were great to work with. The work was very professional, I was called the previous day to confirm my move then about 30 minutes before the movers arrived. Two movers arrived initially and they did an excellent job! Im very impressed as they coordinated the loading between them and also the older gentleman had great presence of mind, making necessary adjustments to the furniture and the younger guy was very polite. While unloading they had a few more guys come in to help and all of them were very sincere and dedicated to the job. They took very good care of the furniture and arranged the boxes neatly in a corner. Everyone had a mask on during this health crisis. I am very happy with the move and recommend them highly to anyone interested in honest and dedicated movers!
Metro Smart MovesMetro Smart Moves
Hannah G.
They have never showed up on the day of moving. Never called to cancel. Never picked up the phone when I called. They ruined our whole plan for the day. Horrible movers.
Erin M.
Wonderful job! They took care and treated my things like it was their own. Highly professional and efficient. I will most certainly be using them for my next move. I will recommend to all my friends who are moving!
We Care MoversWe Care Movers
Bartel W.
They did a great job. Needed a Last minute move and they showed up and handled it!
Metro Smart MovesMetro Smart Moves
Sharon B.
We hired Manny’s Moving to move a heavy Lift recliner chair from Sterling Heights to Troy. The movers were punctual and kept us informed along the way so we knew exactly when to expect them. They were very careful with the piece. The young men were polite and professional. The price was competitive. We appreciated the senior discount. We would use them again and will recommend them to our friends and associates.
Manny’s Moving and Delivering, LLCManny’s Moving and Delivering, LLC
Jiyu Z.
Very professional movers! I had a few messages with them before booking and they were very responsive. We had lots of stuff but they were very efficient, it took only 3.5 hours to move a whole 2 bedroom apartment’s stuff. Great value!
James and Shuan Moving Company LLCJames and Shuan Moving Company LLC
David C.
They did a good job of moving us into our home. Great communication, punctuality, and reliability. The load out a little longer than expected, but that's part of moving. The three guys were polite and professional. I would use them again and recommend their services.
Manny’s Moving and Delivering, LLCManny’s Moving and Delivering, LLC
Farzana A.
I highly recommend Haidara for your moving services! Both gentlemen took care of our entire move and helped us get our things in our new house quickly and efficiently. They were careful in handling our items & are very hard working. They also helped us remove & add our door and our ceiling light. We will definitely be hiring them for our other projects & future moving services!!! Thank you!!
Thumbtack Customer
I would recommended Integrity Movers! Great job, super friendly! Thank you Jeff!
Integrity Movers LLC & Packing ServicesIntegrity Movers LLC & Packing Services
Quasim M.
Maria and the guys were great with helping us move out of our apartment into our new place. They arrived on time and kept us updated every step of the way. They made the move easy as possible for us and finished on time. I look forward to working with them again in the future. Highly recommend
Perfect Order Two L.L.C.Perfect Order Two L.L.C.
Deb K.
I would highly recommend this moving company. They were very polite and efficient. Quite possibly the strongest men I’ve ever seen. They were very personable and took the utmost care in moving my possessions. It was a very hot day and they had to maneuver multiple trips up and down stairs. They never complained once.
Metro Smart MovesMetro Smart Moves
Nancy A.
I would definitely recommend manny’s movers.they were able to come earlier than scheduled & called before hand. Tyler & 2 others were knowledgeable about moving the treadmill, & moved 2 other difficult & heavy sofa beds. No scratches or issues. Set up nicely at son’s house. Excellent value.
Manny’s Moving and Delivering, LLCManny’s Moving and Delivering, LLC
Bianca H.
They were great, very nice, helped out more then a normal moving company, very respectful.. I would most definitely use them again. Thanks Robert for all the amazing help!!!! If I need anything you will be the one and only person I call for moving!!! And will tell all my friends and family about you!
You Pay Less Moving Co.You Pay Less Moving Co.
Thumbtack Customer
I wouldn't call anyone else! On time, professional, knowledgeable, an expert in dismantling, shipping, delivery and resetting. My mom had my grandfather's table moved for much more than what I paid and the job was botched because they were a 'general mover' who stated they had "pool table experience". Affordable Billiards is an expert at what they do - because pool tables is ALL they do! I wouldn't call anyone else for moving my table or repairs ever again. This business is a WINNER and worth every star I rated them...all 5!
Affordable BilliardsAffordable Billiards
Asia H.
I loved these guys. This was my first experience with professional movers. They moved my whole 1br apartment in less than 2 hours total and didn’t scratch a thing. Steve is very nice. Definitely going to use them again for their furniture assembly service once I find a good couch. Fair price and fast! 10/10
Kathleen C.
Great movers - very efficient and didn't damage any of our belongings. I would definitely use them again and recommend to friends!
Big B's MovingBig B's Moving
Monica B.
I hired Brian Alexander for a project in Metro Detroit. He and his team are very polite and easy to work with, and made my move very easy. They were careful with my possessions, and were patient with me as I decided where to place them in my new apartment. The rates are also very reasonable. If you're considering a move, then please consider Brian Alexander.
Big B's MovingBig B's Moving
Thumbtack Customer
They moved some furniture from my apt. to my house. They were friendly, polite, efficient, & did a great job! Will definitely hire them again!
Delaney's MovingDelaney's Moving
Truc L.
I needed to find a moving company for my mom and had a great experience with Metro Smart Moves. They were able to fit us in with short notice, completed the job within the estimated timeframe (even in the heat and masks), and worked hard non-stop. I appreciated that all costs were listed up front so that there wasn’t any surprises. Would definitely use them again!
Metro Smart MovesMetro Smart Moves
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