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I'd never used Thumbtack before and wasn't really sure what to expect. I was not disappointed by the service I received from Chris. He not only accommodated my schedule but showed up exactly when he said he would. We worked on a couple of problems with my PC and he was very patient when explaining what he was doing to a definite non-techie person. He was very knowledgeable and offered options to my issues that were personalized to my needs. My friends and I now have a computer guy!!
Mr. Burnham quickly assessed my laptop problem and recommended data recovery as the best solution for information that I had not backed up but required. He picked up the laptop and delivered a DVD with recovered data the next day. The turn around was very good ans reasonably priced.
I live in Singapore. My Dell HD had crashed and I was advised by data recovery expert that drive heads were beyond repair and drive had to be sent to a clean room to access data from the drive platters in the US. I was visiting Columbia, MD and through internet search located Shaw Computer Services in Ellicott City, MD and sent service request on Thumbtack. Shortly after entering my request, Phil contacted me and accommodated to see my hard drive the same day. He had an assessment within few hours and was well on way to recover my data. I had over 99% of my data recovered with only few files that were affected due to platters being scratched. During the entire process, Phil kept me updated on the process and the status of my data recovery. I would endorse Shaw Services and would not hesitate to use their services in future. Thank your Phil.
My pc was not working at all and the recovery tools were not working. Calif backed up my files and re loaded windows in a working drive. He gave great advice on hd manufactures and Morton and loaded a better av software. We is very thorough and would not leave unless everything was working properly. I highly recommend him.
I am a thumbtack pro so I know how important it is to make sure that the people you are looking to hire have the proper information. Especially with computers, no 2 are the same. I was out of town, and hadn't touched my computer in 2 weeks, came back, the computer indicated I needed to have an update, and when I hit update, everything went wrong. The desktop computer basically wouldn't turn the operating system on. Its only 1 year old. I tried everything I new, including trying to restore it to a point before the problem existed. I made a determination that I needed someone who had far more experience. This happened on a Friday night. I put it out on thumbtack got 2 responses in minutes and I decided on Tony. He did a great job ! He came out on a Saturday morning , he tried a couple of things, then had to open up the desktop and find the data, which he did and then transfer it to a separate drive. He then had to do a total reinstall of Windows. All in all he was there about 6 hours and most important, honored what he quoted me. No one knew the job would take this long. Please note Tony is as good as the information you give him. I had all my passwords for Office 365, QuickBooks and even a government certificate IDEN. So in summary, Tony is a pro's pro, very patient a true professional. My business quickbooks is intact, as well as office 365, Mozy for backing up to the cloud. Look no further, hire Tony
Kem: Came over the same day I needed help and was able to build the Windows 8 recovery drive I needed for my laptop. While we were unsuccessful in getting into my files that was only because of Bitlocker (always keep your Bitlocker recovery key and keep it separate from your computer and as we found out, if you want your data secure use Bitlocker. It is pretty much impenetrable). Anyhow, Kem was very professional and knowledgeable and I would definitely hire him back if I have anymore problems. It was a pleasure to work with him.
It's only my personal opinion, but I really think specialists working at ACE Data Recovery are the best engineers ever. They managed to recover all of my private files from a bunch of tapes in a few days. Will contact those guys again if need data retrieval services again!
I'm here to thank ACE Data Recovery specialists who managed to recover vital information from my dead external HDD unit. I have a small business, so I wasn't sure if I should call professional file recovery providers for assistance with data retrieval. Lucky me, I found ACE Data Recovery team. Those guys offer fair price for their services and do their job well. Thanks to them I got all really important files back safe and sound.
My mini PC stopped working suddenly. He investigated the problem quickly and when he found out the problem he was quick to let me know the options I had. Very fast and informative. In the end the cost to repair it was not worth the cost of the computer. And he didn't charge me for the diagnostic.
They were very responsive and helpful. They explained the process and the results.
I brought my computer to his shop expecting I needed a new board or a recovery from a failed hard drive. It turned out to be a virus and my computer is back working better then it has for a long time. Very happy with the results and the cost to have my system back home Bill
They were very professional and kept me updated with developments.
I brought Marcus my new Dell Inspiron 17r SE laptop to have Windows 7 added and to have the Blu-ray drivers installed. Additionally, I messed up the upgrade installation of Windows 8.1. Marcus handled this entire job both in an extremely professional manner and very quickly. When I came to pick up the PC, Marcus patiently described what he did and the benefits of Win 8.1. Also, Marcus followed up his work with both a phone call and e-mail to offer any additional help that I might need. All of this wasn included in a very reasonable cost for the amount of work that he did. I highly recommend Marcus and his company, IQ Computer Services, for any computer repair, update, or performance enhancements.
They were quick to respond and were able to recover nearly all of my files. They were very professional. My only complaint was the price. They were way more expensive then I had anticipated.
I was having constant issues with transferring specific information and data from my old labtop to my current one. Partial info was transferring and was getting annoying every time. I was referred to neel from a friend of mine. Neel provided me a detailed explanation of the problem and how it occurs. He gave me a step by step explanation and demonstration and answered all my questions. He even provided helpful resources and tools that I can use via online if this occurred again along with other potential issues that may arise. Also he insured if it happens again he will he available anytime. If anyone wants excellent service, Neel is your guy. I definitely recommend him.
I welcome the professionalism and clear judgment as he selected and installed my new pc and its software. And his ready availability for after care, since he is located nearby.
I placed a request for help with my laptop through Thumbtack during the fall of 2014. My system crashed many times over the course of a few days and finally would not fully boot. Mr. Paarlberg quickly replied to my request offering a quote and information about possible solutions to my problem. His quote was far more affordable than the others who responded. Additionally, he mentioned that he would be willing to try multiple options to avoid reinstalling my OS or having to replace the HD. Mr. Paarlberg made arrangements to obtain my laptop immediately and even offered to pick it up from my residence. He quickly backed up my data, diagnosed the problem, and offered me a couple options. Unfortunately, it turned out that my HD was badly damaged and needed to be replaced (the machine is rather old). The chosen option was completed in less than a day and my machine was promptly returned. Mr. Paarlberg suggested an alternative OS to what I was previously using and went well above any possible expectations in meeting with me to explain his work and the new system. Additionally, he included a number of great (FREE) resources to learn more about the new Linux system. I am thoroughly pleased with Mr. Paarlberg's work, suggestions, and turnaround times. Additionally, the entire repair/system replacement was far less costly than I could have ever imagined. In general, I had a great experience having my system restored by Mr. Paarlberg. I wholeheartedly recommend his services.
The best service. Courteous and efficient. VERY happy with the care and attention to my computer in a timely manner. I will use them going forward and would recommend them to anyone.
I've known Paul Lozovsky for 20 years...he is the owner of Ace Computer. He taught me everything i know about desktop computers. But due to my failing health, and poor eyesight, I farm out a lot of work to him. Two weeks ago, I dropped my laptop because my hands were sweaty. Dropping the unit caused the hard drive to fail. I gave Paul a call and he said to bring it to his shop. He ordered a new, very good hard drive, which he got at a good discount. He knows I live on a fixed income, now that I am retired. He not only put the new hard drive in, but he did a clean install of my operating system, recovered my data (which I really needed, and reinstalled my basic programs and utilities. The laptop works better than itdid when I bought it. Paul's prices are very reasonable and his turn around time is fast. He will do the work on site, if possible or bring your broken unit to his shop and return it when finished. Paul is fully certified in every computer and networking service. I recommend him highly!
Andres did an excellent job in cleaning up my labtop. It had a virus and need some good cleaning. It now works fast and has good applications. He also installed new updates , so that I can use microsoft office suite like word and excel plus powerpoint. Thanks Andres for everything. I highly recommend him to anyone for pc repair and also for installations.
The bottom line was that they were able to recover my data. My only complaint was that I was led to believe that mine was an easy job that would likely be at the lower end of the cost estimate range. Once they got my damaged hard drive, the estimate turned out to be near the top of the estimate. Not sure whether this is their normal business practice or not.