What’s the best way to set up a consultation or an appointment with a flooring professional during the COVID-19 pandemic?
To safely set up a consultation or appointment with a flooring professional and avoid the risk of transmitting COVID-19, start with an online search. Contact the professional through a message and ask to set up a video or phone call to discuss the project. This lets the professional visualize what needs to be done without physically needing to be there. Discuss the project’s timeline, budget, virtual payment capabilities and adherence to guidelines set forth locally and by the CDC.
Can I use digital payments to pay for floor installation, replacement or repairs?
Many local flooring professionals offer digital payments to conduct transactions for floor repairs, installation, replacement and more. This trend has been increasing during the COVID-19 pandemic, which is prompting flooring professionals to take payments through Venmo, Square Cash, PayPal, Google Pay, Zelle and other convenient platforms.
To ensure you can safely pay for the service, contact the professional beforehand and ask which services are acceptable. Take any measures necessary to comply with guidelines on social distancing.
Do flooring professionals offer remote or virtual services?
Because flooring work has to be done in-person, flooring professionals are typically unable to perform work virtually. If you come across a pro's profile that states they're offering remote services, message the pro to see what those services include.
If you plan to get indoor flooring installed once the pandemic is over, you can ask potential flooring specialists if they host virtual consultations through video calls and digital messaging. Compare flooring professionals in your area online to find the right fit, and book an appointment.
How can I find out if a flooring professional is considered an essential COVID-19 service provider?
To find out whether a flooring professional is considered an essential service in the current coronavirus pandemic, consult your city or state’s government website. To get a sense of the national recommendations, check CISA’s Identifying Critical Infrastructure During COVID-19 webpage.
This page lists 16 different infrastructure sectors that are officially considered essential during this time. However, not all jurisdictions follow CISA’s definitions of critical infrastructure. Ultimately, you should consult with your local government.
Does a flooring professional need to enter my home?
If the flooring project is located inside your residence, performing the job would require the flooring professional to enter your home. This is not recommended by the CDC during the COVID-19 pandemic. However, if a flooring project takes place in a separate location outside of your home, the flooring professional will not need to enter your home.
Talk to flooring professionals in your area to see if it’s necessary for them to enter your home. If so, you might want to postpone the project until social distancing guidelines are relaxed by the government.
Are there ways to be safe if I hire a flooring professional when social distancing?
If you hire a flooring professional for an outdoor project, you may be able to avoid person-to-person contact with the pro. If you hire a pro for an indoor job, avoid physical contact, sanitize surfaces and use virtual payments like PayPal, Venmo, Google Pay and Square Cash App to complete transactions instead of using cash or checks. Determine a strategy with the flooring professional when you contact them.