I cannot say enough good things about this place! Top notch pet and customer service! I needed a last minute walk which I figured was going to be impossible. Not only did they get me a quote in less than 5 minutes they had me scheduled in 10 min from when I placed the ad! Very impressive! And was very surprised after the walk I received a text and email of a report card with very cute pics of my pup. I could tell she was happy and having a good time and that was so nice to have that peace of mind. They are gps tracked, background checked, bonded and insured. They offer many services and are very good at working around your needs quickly and effectively. I really felt like they genuinely cared. The owner or manager is the first one to contact and meet with you. They pair you with the best pet sitter for your needs and availability. I will say being last minute I did not experience the official meet and greet but I did get to talk to the owner who explained all this to me. Explained she was out of town and would get with me the next day to set up a meet and greet to meet me and my pup but told me a premier pet sitter who was amazing would be walking my dog. She made me feel comfortable with this process and I was not disappointed. I am excited to find someplace I know I can trust and my pet is treated like part of their family.