eMaids of Kansas City
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This pro indicated that they reviewed CDC safety guidelines for COVID-19 and pledged to do the following:
Maintain 6 feet of distance from customers
Wear masks during the job
Wear gloves during the job
Disinfect surfaces touched during the job
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The team did a great job with a much needed deep cleaning.Jul 22, 2020Verified
Unfortunately we didn't have the best experience however the lady that did show up (late) was at least pleasant. Her partner never showed so what was supposed to be a 2 hour job turned into a 6 hour marathon. She did a great job cleaning the fridge and stove which were extra charges but she tried to leave before doing any of the actual deep cleaning that I requested and paid for. I don't fault her but I can definitely see where she overlooked a lot of the basic cleaning requirements. I'm giving three stars because it wasn't great but it wasn't poor. Like Judge Judy says, if you didn't like the service/product don't use them again. I won't be using again.Dec 22, 2019VerifiedeMaids of Kansas City's reply
Hi Danielle We apologize you felt your services were not met 100%. We try our best to please all of our new and regular customers. During the holidays we receive many last minute bookings, in which we try our hardest to accommodate everyone. Please give us a call at your earliest convenience, so we can improve our serves. Thank you
Ben and Shauna were really great. Ben even called me on a Sunday to set up service. They listened to what I wanted, did superb work and I'm now set up for monthly cleaning. Highly recommend!Nov 24, 2019VerifiedeMaids of Kansas City's reply
Hi Elaine Thank you so much for the recommendation! We were happy to be of service. Thank you for taking the time to leave a review! Best, eMaidsKc
I was very impressed with all the detailed work done to the place. I needed someone to do a move out cleaning and I’m very happy with the results. I highly recommend them.Apr 27, 2018VerifiedeMaids of Kansas City's reply
Hi Jessica, Thank you so much for the recommendation! We were happy to be of service. Thank you for taking the time to leave a review! Best, Grace Replogle
Ben did a fantastic job and was incredibly professional. My apartment looks as clean as the day I moved in.Feb 15, 2018VerifiedeMaids of Kansas City's reply
Hi Sam, That is great to hear! We were happy to be of service. Thank you for the review, we appreciate you taking the time to do so! Best, Grace Replogle
- What should the customer know about your pricing (e.g., discounts, fees)?Pricing can vary somewhat based on the nature of the job. For example a deep cleaning vs. and economy cleaning will not be the same.
- What is your typical process for working with a new customer?Our process starts with gathering basic information such as how many bedrooms and bathrooms. Then we ask for and listen to what the customers is looking for. From there we offer our advice based on our experience and expertise so the customer can make an informed decision.
- What education and/or training do you have that relates to your work?All of our maids go through a thorough, 40 hour, tested training program on the most efficient ways to clean your home safely and effectively.