Latest Review: I do not believe all positive reviews as I have had a horrible experience. I booked a move-out cleaning at 11 AM several days before the date of service, then I waited until 1 PM and they did not arrive. I called them; they said that for move-out cleaning, all jobs would be completed by the end of the day and it was noted in the confirmation email. Well, this was my mistake for not reading the email carefully (but if so, please do not let customers choose their preferred time slots). I read back the confirmation email, and it said that move-out cleaning services would be finished from 10 AM to 7 PM. I went out for dinner with my friends at around 6 PM; before that, I texted them to ask when exactly they would come to clean my apartment and they said that they would arrive in an hour. I texted them continuously on my way for dinner. I went back at 10:30 PM and I assumed they already cleaned my apartment as the latest time to complete the job was 7 PM (this was not my mistake; you put that in the email). I contacted them once again; they said that they were 30 minutes away. I waited for them for 30 minutes; they finally arrived and another issue involved. There was no parking for them to park their truck, but I told them different ways to get their trucks parked (even moved my car out for them). They did not circle back to park at the spot I told them but went straight away from my place. I called them and said that they went a wrong way; they told me that the spot was not fit their truck while they did not really come back to look for that spot. They said they would come back at 5 AM to do the job, so I slept out at my friend's house because I did not want to be bothered early in the morning. I woke up at 6:30 AM and they did not arrive until I received their text "No parking again." at 7:30 AM. I was not there at 7:30 AM, so I did not really know whether it was true or not that there was no parking. Honestly, I have never had a parking issue in front of my apartment before; I have many friends driving huge trucks. I finally canceled the service and cleaned my apartment on my own. I would not recommend this cleaning company to anyone!
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