FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
At Strong-Ass Movers pricing is simple, we use an hourly rate with flat fees for travel and mileage. To get the best estimate however you will want to give us a call or schedule a walkthrough. This is because every move is so unique that the differences between one move and another can have vastly different outcomes on the total bill.
- What is your typical process for working with a new customer?
First thing we want to do is understand your move and what’s most important to you. As a full-service moving company, we can offer a wide variety of services ranging from assembly and disassembly, full prep of house and furniture including floor and carpet protectors, door and rail protectors, padding and plastic wrapping and even crating if necessary. While there can definitely be value in laying plastic over every square inch of carpet it may not be necessary to everyone and the extra time and cost may not be as valuable to some as others. That is why it’s important to us to learn your needs and what’s important to you, whether it be total price, time or protection. Knowing you will help us tailor a moving experience perfect for your specific needs!
- What education and/or training do you have that relates to your work?
All of our movers are professionally trained and certified by third party, certification, company, TMT, LLC (Thomas Moving Training). We also run background checks and perform random drug, testing to all employees to ensure our movers are always fit for your home.