FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
All of our services are priced per room for carpet cleaning & or rug cleaning. Hardwood, Tile & other hard surfaces are priced per square foot.
- What is your typical process for working with a new customer?
We welcome new customers regularly! We often spend 5-10 minutes on the phone gathering information about your service needs, we take notes about requests & concerns too! If you're not available to talk on the phone we have a contact us form on our website that allows you to book services through an email.. Scheduling is a quote is easy, we get your address, name & number as well as an email and you're good to go. We always have appointments available within 72 hours of your inquiry! You'll pick a time that is convenient for you, we are a 24/7 service, and that's it. We often block a few hours for our appointments in-case you would like to schedule the work once we give you a firm price.
- What education and/or training do you have that relates to your work?
We have over 20+ years of industry experience IICRC Training CRI Training