About this pro
4 years in business
28 hires on Thumbtack
I called Kevin last minute about cleaning a house I was moving into. He came the next day to provide a whole house estimate. It was a great price, especially for the services provided and he was able to fit us in the next day. The quote truly was what we paid, no last minute surprises. He and his crew did an outstanding job and the carpet is clean and sanitized! Thanks so much!!!Dec 11, 2016Verified
Thanks for your service. It was a short notice call, but you got the job done. Great workOct 10, 2016VerifiedBluegrass Cleaning Company's reply
Thank you Derek. It was a pleasure Cleaning for you. Enjoy the new home and call when your ready for a touch up!
We were very happy with the service that we received. The men were polite and businesslike. The estimate was clear and without pressure. The carpets look great despite the chaos of packing and moving.Sep 1, 2016VerifiedBluegrass Cleaning Company's reply
Thank you William for the review. It was a pleasure to work for you and the Mrs and congratulations on the new home!
Bluegrass Carpet did a wonderful job. They came during the time quoted, worked diligently on all floors, hitting hard to hit areas really well, and left home in great shape.Jul 25, 2016VerifiedBluegrass Cleaning Company's reply
It was great working for you and Vincent. Please don't hesitate to call if there is anything I can do. Thank you again for your business.
I had 7 bedrooms and stairs cleaned in a college rental house. They were disgustingly dirty. The carpets turned out so clean you could sleep on the floor. I was amazed. I wish this company serviced my city. I would use them in a heartbeat. Best service I have ever seen. Outstanding in every way. They gave me big discount because the house was empty, and they didn't have to move any furniture which was totally awesome. I would highly recommend.Jul 23, 2016VerifiedBluegrass Cleaning Company's reply
Thank you for reviewing our service and I look forward to cleaning up after those college kids anytime. Hehe, have a great day and thank you again!
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- What should the customer know about your pricing (e.g., discounts, fees)?Our pricing policies are completely transparent and full details can be found on our website. No hidden fees and no surprises.
- What is your typical process for working with a new customer?All jobs start off with an introduction and an inspection of the areas or upholstery that is to be cleaned. Once the pre-inspection has been completed the cleaning technician will create a quote. This quote consists of three types of service so the customer can pick a solution that meets their specific cleaning requirements. After the cleaning is complete the tech will perform a post inspection with the customer to make sure all concerns have been resolved before collecting payment.
- What education and/or training do you have that relates to your work?Yes, continuing education is a requirement of the IICRC in order to keep certifications in good standing.
|Monday||9:00 a.m. to 7:00 p.m.|
|Tuesday||9:00 a.m. to 7:00 p.m.|
|Wednesday||9:00 a.m. to 7:00 p.m.|
|Thursday||9:00 a.m. to 7:00 p.m.|
|Friday||9:00 a.m. to 7:00 p.m.|
|Saturday||9:00 a.m. to 7:00 p.m.|